Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Belinda Edouard

Evansville,IN

Summary

Dynamic leader with strong background contributing to process improvements and change implementation. Skilled analyst and problem-solver focused on eliminating operational gaps and optimizing services. Provide team members with the knowledge and tools to succeed in fast-paced environments. Efficient professional with experience and proven knowledge of team building, branding, and new business development. Aiming to leverage many abilities to successfully fill a great role.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Team Leader Manager

Chick Fil A
2020.07 - Current
  • Monitored team performance, identified areas of improvement, and developed plans to address deficiencies
  • Allocated resources and organized processes to drive workplace efficiency and productivity
  • Developed and implemented team training and development programs
  • Created improvement plans to change overall work performance
  • Coached and led team of varying levels of experience to meet sales and service goals
  • Worked with coworkers to complete tasks
  • Developed departmental objectives, budgets, policies, procedures and strategies
  • Focused on learning new skills and staying updated with industry changes
  • Committed to delivering excellent customer service while working in a fast-paced environment
  • Provided efficient and courteous service to customers at all times
  • Responded quickly to meet customer needs and resolve problems
  • Identified ways to improve efficiency in operations and implemented process changes.

Associate

TJ Maxx Distribution Center
2023.10 - 2023.12
  • Operated and maintained machinery for assembly line production, ensuring adherence to quality control standards and meeting daily production targets
  • Withheld focus and physical strength for long periods of time.
  • Introduced Military Time

Direct Support Professional

ResCare
2023.07 - 2023.10
  • Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Assisted disabled clients to support independence and well-being.
  • Administered medication as directed by physician.
  • Supervised daily activities and provided assistance.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Assisted with daily living activities, running errands, and household chores.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Recorded status and duties completed in logbooks for management.
  • Monitored clients' overall health and well-being and noted significant changes.

Team Trainer

Little Greek
2021.08 - 2021.11
  • Continuously sought to update and refine training materials based on employee feedback, promoting a culture of continuous improvement.
  • Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
  • Trained other employees in customer service, food safety, and performance requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Cross-trained existing employees to maximize team agility and performance.

Education

Associate In Arts (A.A.) In Business Administration -

Ivy Tech
Evansville, IN
05.2024

Skills

  • Operational Efficiency
  • Quality Assurance Training
  • Maintaining Clean Work Areas
  • Inventory Accuracy
  • Prevention Activities
  • Customer Loyalty
  • Team Management Understanding
  • Decision Making
  • Time Management
  • Active Listening
  • Strategic Planning
  • Delegation Skills
  • Task Prioritization
  • Attention to Detail
  • Financial Management
  • Cash Handling

Certification

  • Word 2016
  • PowerPoint 2016

Languages

French
Native or Bilingual

Timeline

Associate

TJ Maxx Distribution Center
2023.10 - 2023.12

Direct Support Professional

ResCare
2023.07 - 2023.10

Team Trainer

Little Greek
2021.08 - 2021.11

Team Leader Manager

Chick Fil A
2020.07 - Current

Associate In Arts (A.A.) In Business Administration -

Ivy Tech
  • Word 2016
  • PowerPoint 2016
Belinda Edouard