Belinda Edouard
Evansville,IN
Summary
Dynamic leader with strong background contributing to process improvements and change implementation. Skilled analyst and problem-solver focused on eliminating operational gaps and optimizing services. Provide team members with the knowledge and tools to succeed in fast-paced environments. Efficient professional with experience and proven knowledge of team building, branding, and new business development. Aiming to leverage many abilities to successfully fill a great role.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Leader Manager
Chick Fil A
07.2020 - Current
- Monitored team performance, identified areas of improvement, and developed plans to address deficiencies
- Allocated resources and organized processes to drive workplace efficiency and productivity
- Developed and implemented team training and development programs
- Created improvement plans to change overall work performance
- Coached and led team of varying levels of experience to meet sales and service goals
- Worked with coworkers to complete tasks
- Developed departmental objectives, budgets, policies, procedures and strategies
- Focused on learning new skills and staying updated with industry changes
- Committed to delivering excellent customer service while working in a fast-paced environment
- Provided efficient and courteous service to customers at all times
- Responded quickly to meet customer needs and resolve problems
- Identified ways to improve efficiency in operations and implemented process changes.
Associate
TJ Maxx Distribution Center
10.2023 - 12.2023
- Operated and maintained machinery for assembly line production, ensuring adherence to quality control standards and meeting daily production targets
- Withheld focus and physical strength for long periods of time.
- Introduced Military Time
Direct Support Professional
ResCare
07.2023 - 10.2023
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assisted disabled clients to support independence and well-being.
- Administered medication as directed by physician.
- Supervised daily activities and provided assistance.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted with daily living activities, running errands, and household chores.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Recorded status and duties completed in logbooks for management.
- Monitored clients' overall health and well-being and noted significant changes.
Team Trainer
Little Greek
08.2021 - 11.2021
- Continuously sought to update and refine training materials based on employee feedback, promoting a culture of continuous improvement.
- Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Cross-trained existing employees to maximize team agility and performance.
Education
Associate In Arts (A.A.) In Business Administration -
Ivy Tech
Evansville, IN05.2024
Skills
- Operational Efficiency
- Quality Assurance Training
- Maintaining Clean Work Areas
- Inventory Accuracy
- Prevention Activities
- Customer Loyalty
- Team Management Understanding
- Decision Making
- Time Management
- Active Listening
- Strategic Planning
- Delegation Skills
- Task Prioritization
- Attention to Detail
- Financial Management
- Cash Handling
Certification
- Word 2016
- PowerPoint 2016
Languages
French
Native or Bilingual
Timeline
Associate
TJ Maxx Distribution Center
10.2023 - 12.2023
Direct Support Professional
ResCare
07.2023 - 10.2023
Team Trainer
Little Greek
08.2021 - 11.2021
Team Leader Manager
Chick Fil A
07.2020 - Current
Associate In Arts (A.A.) In Business Administration -
Ivy Tech
- Word 2016
- PowerPoint 2016
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