Summary
Overview
Work History
Education
Skills
Personal Information
References
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Belinda Fantauzzi

Belinda Fantauzzi

Retail
Fayetteville,NC

Summary

Customer-oriented Crew Shift Leader consistently praised for quality and timeliness of projects and exemplary customer service delivery. Polished supervisor for crew of two years, scheduling work tasks, and acquiring needed equipment and materials. Familiar with building codes, safety guidelines and construction equipment workings. Direct and safety-conscious individual with advanced knowledge of construction trade. Reliable Shift Leader experienced in quality control, ensuring customer satisfaction through training employees properly and adhering to company policy. Consummate professional who motivates employees and leads by example. Consistently delivers strong sales and service results through two years of experience in retail industry. Also a Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

14
14
years of professional experience

Work History

Cashier

Spirit Halloween Super Store
08.2023 - 11.2024
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained balanced cash drawer, ensuring accurate accounting end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain clean, well-stocked store environment.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Contributed to store success by maintaining high standards of cleanliness throughout facility.
  • Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations in store.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Provided backup support for other departments when needed, showcasing versatility within retail environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Learned duties for various positions and provided backup at key times.

Cashier

Hy-Vee Grocery Store
08.2023 - 02.2024
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained balanced cash drawer, ensuring accurate accounting end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain clean, well-stocked store environment.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.

Shift Leader

Taco Bell
03.2021 - 07.2023
  • Cashier, Customer Service, Kitchen Organization
  • Improved team productivity by implementing efficient scheduling and task delegation methods.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
  • Conducted regular evaluations of employee performance, providing constructive feedback for continuous improvement.
  • Boosted overall sales with effective upselling techniques and exceptional product knowledge.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
  • Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
  • Reviewed financial reports to identify areas of opportunity for cost reduction or increased revenue generation.
  • Implemented procedural updates as needed based on company policy changes or industry developments.
  • Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
  • Coordinated with vendors to ensure timely delivery of products while maintaining strong professional relationships.
  • Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
  • Actively participated in community events on behalf of the company, strengthening brand awareness within the local area.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Supported a culture of continuous improvement by identifying and addressing areas for potential growth, both individually and as a team.
  • Trained new employees and delegated daily tasks and responsibilities.

Cashier

Wendy's
08.2017 - 11.2017
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Supported management in implementing operational improvements such as updated training manuals or revised schedules.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Performed cash, card and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations in store.

Dishwasher

Duck Donuts
03.2017 - 08.2017
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
  • Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
  • Demonstrated flexibility in adjusting work schedule to accommodate fluctuating business demands during peak dining hours or special events.
  • Improved workflow efficiency in tight spaces while maneuvering heavy trays of dirty dishes from the dining room to the dishwashing station without incident.
  • Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Inspected dishwashing equipment and reported issues to supervisor.
  • Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
  • Increased machine efficiency by scraping and pre-washing dishes.
  • Troubleshot equipment malfunctions and completed minor repairs to keep equipment functioning.
  • Reduced dish breakage by carefully handling delicate items during the washing process.
  • Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
  • Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
  • Maintained a safe working environment by properly using and storing cleaning chemicals according to safety guidelines.
  • Maximized dishwasher efficiency by regularly inspecting and performing minor maintenance on the machine when necessary.
  • Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
  • Promoted sustainability efforts within the restaurant by implementing waste reduction practices during dishwashing duties.
  • Streamlined dishwashing processes by prioritizing incoming dirty dishes based on usage needs of the kitchen staff.
  • Minimized cross-contamination risks by following proper procedures for washing cutting boards, knives, and other essential tools.
  • Exceeded health code standards with diligent attention to detail when cleaning all surfaces within the dishwashing area.
  • Collaborated effectively with servers and bussers to ensure timely clearing of tables, enhancing guest experience throughout their visit.
  • Upheld high-quality customer service standards by maintaining awareness of diner allergies or dietary restrictions when handling specific dishware or utensils.
  • Utilized effective time management skills to balance dishwashing duties with any additional cleaning or food preparation tasks assigned.
  • Fostered a positive work environment by maintaining a professional attitude and appearance at all times.
  • Followed supervisor instructions to complete tasks on time.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
  • Adjusted water to correct temperature for optimum cleaning, rinsing and sanitizing.
  • Stored dishes, utensils and kitchen equipment in proper locations.
  • Sorted and rinsed dirty dishes, glasses and utensils prior to washing.
  • Delivered washed dishes to various stations throughout restaurant to help team stay productive and focused on customer needs.
  • Washed dishes and assisted in bussing tables.
  • Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
  • Monitored dishwashing machines for proper functioning.
  • Gently moved glassware, crystal, and other delicate items to prevent breakage.
  • Maintained proper temperatures, behaviors, and controls to meet or exceed health department standards.

Cashier

Taco Bell
03.2016 - 11.2016
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations in store.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Supported management in implementing operational improvements such as updated training manuals or revised schedules.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Tallied cash drawer at beginning and end of each work shift.
  • Upsold additional products and services to customers, increasing revenue.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Processed refunds and exchanges in accordance with company policy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Checked personal identifications during alcohol and tobacco sales.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Set up new sales displays each week with fresh merchandise.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
  • Identified and resolved discrepancies and errors in customer accounts.

Cashier

Van Heusen Factory Outlet
11.2015 - 01.2016
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Supported management in implementing operational improvements such as updated training manuals or revised schedules.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Performed cash, card and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations in store.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Tallied cash drawer at beginning and end of each work shift.
  • Upsold additional products and services to customers, increasing revenue.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Processed refunds and exchanges in accordance with company policy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Checked personal identifications during alcohol and tobacco sales.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Set up new sales displays each week with fresh merchandise.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.

Cashier

American Eagle Outfitter Factory
11.2015 - 01.2016
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Supported management in implementing operational improvements such as updated training manuals or revised schedules.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Performed cash, card and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Identified and resolved discrepancies and errors in customer accounts.

Cashier, Butcher

George's Meat Market
03.2012 - 04.2014
  • Enhanced customer satisfaction by providing expert advice on meat selection and preparation techniques.
  • Maintained high standards of hygiene and cleanliness, adhering to strict sanitation regulations within the butcher shop.
  • Collaborated with team members to ensure efficient workflow, resulting in smooth daily operations.
  • Increased sales by offering personalized customer service, recommending suitable cuts of meat and sharing recipe ideas.
  • Showcased exceptional knife skills, consistently producing precise cuts of meat according to customer preferences.
  • Managed inventory effectively, minimizing waste through proper rotation and storage practices.
  • Assisted in training new staff members on cutting techniques, safety protocols, and product knowledge.
  • Developed a loyal client base by fostering strong relationships with customers through attentive service and informative interactions.
  • Contributed to a positive work environment by maintaining a professional demeanor at all times.
  • Streamlined order processing for wholesale clients, ensuring accurate fulfillment and timely delivery.
  • Performed regular equipment maintenance checks, keeping machinery functioning efficiently and safely.
  • Promoted sustainability by sourcing meats from local farms whenever possible, supporting the community''s economy and environment.
  • Provided excellent communication with suppliers to maintain optimal stock levels while minimizing food waste costs.
  • Reduced wait time for customers through efficient multitasking during peak hours.
  • Demonstrated versatility by proficiently handling various types of meat including beef, poultry, pork, lamb, and fish.
  • Ensured quality control measures were consistently met throughout the butchering process.
  • Expanded business profit margins by implementing cost-effective pricing strategies based on market trends.
  • Exhibited exceptional knowledge of various cooking methods when advising customers on how best to prepare their chosen cuts.
  • Optimized display cases for maximum visual appeal while maintaining proper temperature controls for product freshness.
  • Implemented creative merchandising ideas to attract customers and promote special offers, resulting in increased sales.
  • Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
  • Complied with food safety, hygiene and sanitation regulations for safe food preparation.
  • Operated commercial-grade butchery equipment such as band saws, grinders and slicers.
  • Adhere to safety and cleanliness standards and maintained equipment.
  • Used boning knife, skewers and twine to shape, lace, and tie roasts.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations in store.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Supported management in implementing operational improvements such as updated training manuals or revised schedules.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Tallied cash drawer at beginning and end of each work shift.
  • Upsold additional products and services to customers, increasing revenue.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Processed refunds and exchanges in accordance with company policy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Checked personal identifications during alcohol and tobacco sales.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Set up new sales displays each week with fresh merchandise.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Trimmed fat and removed bones for high-quality, well-presented cuts of meat.
  • Identified cuts of meat, grading and pricing accordingly.
  • Wrapped meat produce to maintain quality, freshness and condition.
  • Stocked, rotated and priced merchandise to meet store standards.
  • Labeled meat items clearly and accurately with allergen information and expiration dates.
  • Maintained and stocked display cases by transporting wrapped products from work area or cooler to display cases.
  • Performed meat inspections and checked temperature environment to maximize food safety.
  • Verified proper inventory levels, product quality, and freshness to prevent sale of spoiled products.
  • Replenished butcher counter displays to maintain fresh, appealing produce.
  • Monitored market activity for competitive meat and produce pricing.
  • Assessed kitchen inventories and reordered low-stock items to maintain output.
  • Resolved delivery discrepancies to maintain accurate stock and finances.
  • Researched and evaluated vendors to obtain cost-effective supplies.
  • Maintained cleanliness and safety standards to prevent contamination and comply with regulations.
  • Disassembled and properly cleaned meat-cutting machines, avoiding contamination.
  • Cut meats to customer specifications and answered questions about specialty products.
  • Packaged and labeled meat items in preparation for sale to customers.
  • Trimmed fat to remove undesirable parts from cuts of meat.
  • De-boned and ground meat to prepare cuts and portions for sale.
  • Adjusted machine settings to accommodate different cuts of meat.
  • Set up displays and stocked shelves with fresh meats, rotating stock for quality.
  • Managed waste and disposal to comply with environmental regulations and minimize waste.
  • Calculated weight and quantity of meat to determine appropriate pricing for customers.
  • Trained new employees on proper meat-cutting techniques and safety measures.
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
  • Received and inspected meat deliveries to verify quality and safety of products.
  • Monitored and controlled inventory to manage stock levels and prevent waste.

Cashier

Wendy's
03.2011 - 01.2012
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations in store.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Supported management in implementing operational improvements such as updated training manuals or revised schedules.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Tallied cash drawer at beginning and end of each work shift.
  • Upsold additional products and services to customers, increasing revenue.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Processed refunds and exchanges in accordance with company policy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Checked personal identifications during alcohol and tobacco sales.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Set up new sales displays each week with fresh merchandise.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.

Education

High School Diploma -

Boynton Beach Community High School
Boynton Beach, FL
01.2010

Skills

  • Fast Learner
  • Equipment Troubleshooting
  • Motivational Leadership
  • Goal Setting and Tracking
  • Positive Attitude
  • Staff Training and Development
  • Strong verbal and written communication
  • Policy and Procedure Enforcement
  • Decision-making capabilities
  • Team Collaboration and Leadership
  • Product restocking
  • Customer Service
  • POS Systems
  • Cash handling expertise
  • Reports and documents
  • Proficient in Microsoft Word, PowerPoint
  • Inventory Control
  • Team building

Personal Information

Date of Birth: 11/25/1989

References

  • Gabriel Valentin, Former Co-Worker, Georges Meat Market, (561) 598-2363
  • David Allen, Former Co-Worker, Taco Bell in Osage, (573) 280-8633
  • Sierra Lizabeth, Former Supervisor, Taco Bell in Osage, (573) 569-2707
  • Gerald Gaddy, Roommate, Wyndham Vacation Ownership, (314) 402-5921
  • Kathy Griga, Former Manager, Taco Bell in Osage, (573) 552-6479
  • Mis Tamika, Former Manager, Wendy's, (910) 423-4576
  • Alden Hathcock, Former Manager, Taco Bell in Marshfield, (417) 859-3808

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Cashier

Spirit Halloween Super Store
08.2023 - 11.2024

Cashier

Hy-Vee Grocery Store
08.2023 - 02.2024

Shift Leader

Taco Bell
03.2021 - 07.2023

Cashier

Wendy's
08.2017 - 11.2017

Dishwasher

Duck Donuts
03.2017 - 08.2017

Cashier

Taco Bell
03.2016 - 11.2016

Cashier

Van Heusen Factory Outlet
11.2015 - 01.2016

Cashier

American Eagle Outfitter Factory
11.2015 - 01.2016

Cashier, Butcher

George's Meat Market
03.2012 - 04.2014

Cashier

Wendy's
03.2011 - 01.2012

High School Diploma -

Boynton Beach Community High School

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