Summary
Overview
Work History
Education
Skills
Timeline
Generic

Belinda Gultom

Queens,NY

Summary

Goal-oriented with more than 7 years of experience in administration and accounting department in relations. Consistently establishes competitive structures, handles large customer or task load and seeks out new leads with independent and hardworking approach. Focused and offering in-depth experience in relationship building, account retention and profit channel growth. Self-motivated leader with expertise in expanding network connections, introducing systhem or new metode and educating members and new leaders. Multitalented at handling any task. Talent and creative for inventory management and documentation. Ambitious in advancing personal expertise and company performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Respectful and charming in relating to people of all religious, economic and cultural backgrounds. Enthusiastic about building strong community relationships and providing high-quality religious education services.

Overview

10
10
years of professional experience

Work History

MINISTRY COORDINATOR

Bethel International Church New York
01.2020 - Current
  • Prepared, coordinated and distributed information about yearly schedule of activities and classes.
  • Identified and recruited potential volunteer workers.
  • Hired, mentored and supervised instructors and volunteer staff to carry out program goals.
  • Developed strong communication and organizational skills through working on group projects.

ACCOUNT PAYABLE

G-III Apparel Group Ltd.
10.2016 - 12.2020
  • Improved productivity by overseeing and supporting account management team
  • Oversaw multiple accounts and worked diligently to meet and exceed performance goals
  • Developed productive relationships with business representatives and consulted closely to uncover needs and match available solutions
  • Managed budgeting, forecasting and performance for all accounts
  • Updated account plans based on changing markets, customer conditions and competitor activity
  • Assessed processes used to send products to customers and discovered improved method.

Administration Clerk

COPY SITE
08.2014 - 10.2016
  • Documented and routed business correspondence to manage office paperwork
  • Fielded telephone calls and offered prompt, detailed answers to meet requests
  • Set and maintained office priorities to meet challenging deadlines with minimal available accommodations
  • Prepared vendor and customer documentation, properly formatting and editing all correspondence
  • Managed in going and outgoing calls per day from multi-line telephone system serving for customers (new and regular)
  • Oversaw all scheduling of appointments while managing calendar to help keep organized and informed
  • Processed sales transactions to prevent long customer wait times
  • Delivered high-quality customer service through deep commitment to knowledge and performance
  • Supported office clerical functions using word processing and other software, email and office machines
  • Oversaw office inventory by restocking supplies and submitting purchase orders
  • Organized computer-based information to minimize errors
  • Contacted customers about changes or updates in accounts and communicated potential problems.

SALES & CLERK

HAT USA (Wholesale)
08.2007 - 07.2008
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Kept front check out area clean and organized for efficient service.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Processed payments and returns with accuracy and efficiency.
  • Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
  • Opened and closed store by balancing cash registers and receipts.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Housekeeping Supervisor

RCCL
10.2002 - 07.2006
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Evaluated employee performance and developed improvement plans.
  • Worked with front desk to respond promptly to all guest requests.
  • Managed laundry sorting, washing, drying, and ironing.
  • Increased employee performance through effective supervision and training.
  • Completed schedules, shift reports, and other business documentation.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
  • Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
  • Maintained required records of work hours, budgets and payrolls.
  • Evaluated employee performance and recommended promotions, transfers and dismissals.
  • Developed and implemented staff recognition programs to motivate and reward employees.
  • Monitored staff performance and provided feedback to drive productivity.

Education

Some College (No Degree) - ADMINISTRATION

TARAKANITA ACADEMIC
08.1998

High School Diploma - undefined

SMU 3
06.1995

Bachelor of Science - Early Childhood Education

BMCC
Manhattan, NY

Skills

  • Preparing contracts
  • Event planning
  • Order processing
  • Report writing
  • Strong lead development skills
  • Acquiring new customers
  • Talent management
  • Customer training
  • Staff development/training
  • Project Management
  • Customer Service
  • Customer relationships
  • Payment collecting
  • Event Scheduling
  • Program Planning
  • Effective Communication
  • Task Prioritization
  • Excellent Communication
  • Administrative Leadership
  • Organizational Skills
  • Spiritual Guidance
  • Teamwork and Collaboration
  • Team building
  • Time management abilities
  • Calendar Management
  • Meeting facilitation
  • Document Control
  • Decision-Making
  • Professionalism
  • Volunteer Recruitment
  • Written Communication

Timeline

MINISTRY COORDINATOR

Bethel International Church New York
01.2020 - Current

ACCOUNT PAYABLE

G-III Apparel Group Ltd.
10.2016 - 12.2020

Administration Clerk

COPY SITE
08.2014 - 10.2016

SALES & CLERK

HAT USA (Wholesale)
08.2007 - 07.2008

Housekeeping Supervisor

RCCL
10.2002 - 07.2006

Some College (No Degree) - ADMINISTRATION

TARAKANITA ACADEMIC

High School Diploma - undefined

SMU 3

Bachelor of Science - Early Childhood Education

BMCC
Belinda Gultom