Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
AccountManager
Belinda Harding

Belinda Harding

Tucson,United States

Summary

Motivated worker who thrives in fast-paced environments. Works independently, with minimal supervision, and pitches in to complete tasks.

Demonstrated consistently strong work ethic and adherence to company policy and procedures.

Experience solving problems creatively and using tact and diplomacy to achieve win-win outcomes. Great oral and written communication skills.

Focused on surpassing expectations and driving team success.


Overview

16
16
years of professional experience

Work History

Customer Assistance Specialist - Fire Support

Fire Support LLC / Catastrophe Assistance Team
Tucson , AZ
08.2015 - Current
  • Assist fire victims, focus on addressing customers immediate and long term needs and resolving concerns, increased contracted clients over 80% in first full year.
  • Coordinate immediate emergency shelter, including housing pets/animals as needed.
  • Help them in all other ways as needed; getting prescriptions refilled, wheelchairs replaced immediately, etc.
  • Assist in referral to licensed, bonded fire restoration contractor to rebuild their home.
  • Established new systems to monitor our success and increase outreach
  • Created new website and advised changing to CA Benefit Corp.

Family Advisor

Caring.com
San Mateo, CA
08.2015 - 08.2016
  • Advisor's role is to call families who have requested information, qualify them, assess their needs, provide them with information and schedule them to tour senior living communities in their area.
  • I qualified families and educated them on their options, provided resources and personal assistance in finding senior living communities.
  • Delivered results and consistently exceeded performance in number of daily calls made and sales goals & quotas
  • Assessed information quickly, made recommendations, and found solutions
  • Used my time management, organization, follow-up, and multi-tasking skills
  • Exceeded monthly goals every month for move-ins generated from leads sent

President/Company Owner

Desert Foothills Landscaping
Phoenix, AZ
06.2006 - 01.2014

Hired all employees, purchased necessary tools and machinery, learned CAD design for landscaping, did all marketing and sales calls.

Consistently increased sales numbers each month in very bad economy Largest installation was $220,000.

Education

High School Diploma -

Downey High School
Downey, CA
06.1973

Skills

  • Understanding Customer Needs
  • Creative Problem Solving
  • Efficient and Detail-Oriented
  • Multitasking and Prioritization
  • Proactive Self-Starter
  • Team-Oriented and Cooperative
  • Responding to Difficult Customers
  • Calm and Professional Under Pressure

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Be Optimistic-People want to be around others who view life as a positive venture
Ace McCloud

Timeline

Customer Assistance Specialist - Fire Support

Fire Support LLC / Catastrophe Assistance Team
08.2015 - Current

Family Advisor

Caring.com
08.2015 - 08.2016

President/Company Owner

Desert Foothills Landscaping
06.2006 - 01.2014

High School Diploma -

Downey High School
Belinda Harding