BELINDA MERLA BACA
Georgetown,TX
Summary
Facilities-Administrative Support Specialist with a proven track record at Apple Inc. in enhancing service excellence and optimizing event logistics. Skilled in efficient data management and cross-functional project management, I excel at fostering collaboration and driving team success while maintaining high standards of confidentiality and customer engagement.
Overview
15
15
years of professional experience
Work History
Facilities-Administrative Support Specialist
Apple Inc.
Austin, TX
10.2015 - Current
- Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
- Coordinated meetings between internal departments and external partners and clients.
- Adhered to company policies regarding confidentiality of sensitive information.
- Assisted with administrative tasks such as data entry into company databases.
- Assisted with coordination of events including booking venues, catering services.
- Ensured that reception area is kept safe at all times by helping monitor security areas
Administrative Assistant
Service Group Insurance & Financial Services
Austin, TX
08.2010 - 05.2015
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Introduced creative concepts and strategies to improve team effectiveness and results.
- Utilized various software and tools to streamline processes and optimize performance.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Updated and maintained databases with current information.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Associate of Science - Culinary Arts
Texas State Technical College, Harlingen, Tx, USA
Harlingen, TX01-2002
Skills
- Efficient data management
- Proficient in scheduling and facilitating meetings
- Coordination of office resources
- Managing event logistics
- Database administration
- Service excellence
- Customer engagement
- Document organization
- Cross-functional project management
- Calendar maintenance and docketing
Languages
Spanish
Professional
Timeline
Facilities-Administrative Support Specialist
Apple Inc.
10.2015 - Current
Administrative Assistant
Service Group Insurance & Financial Services
08.2010 - 05.2015
Associate of Science - Culinary Arts
Texas State Technical College, Harlingen, Tx, USA
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