Belinda Watson
Chilhowee,MO
Summary
Experienced professional focused on meeting or exceeding objectives seeking Personal Care Assistant position. Offers advanced training and knowledge of industry best practices. Recognized for leadership, planning abilities and clear, direct communication style.
Overview
6
6
years of professional experience
Work History
Professional Cleaner
MFA Co Op
Chilhowee, MO
10.2019 - Current
- Used time management and efficient cleaning methods to meet deadlines.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Spot-cleaned stains and repaired scuffs or dings to maintain furniture and walls.
- Emptied trashcans and transported waste to collection areas.
- Cleaned industrial job sites using maximum strength cleaning solutions and equipment.
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
Professional Care Specialist
Expanding Horizons
Warrensburg, MO
03.2021 - 02.2022
- Monitored customer care goals and developed improvements.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assistant Manager/Cashier
Jerry's One Stop
Warrensburg, MO
10.2019 - 02.2022
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Drafted invoices for completed work.
- Scheduled employees for 8 hour shifts, taking into account customer traffic and employee strengths.
Education
Associate of Arts - Modern Office Technology
Electronics Institute
KCMO08.1992
Skills
- Professional Relationships
- Safety Standards
- Positive Team Player
- First Aid Certification
- Professional Phone Etiquette
- Service Documentation
- Customer Data Confidentiality
- Medication Management
- Office Management
Timeline
Professional Care Specialist
Expanding Horizons
03.2021 - 02.2022
Professional Cleaner
MFA Co Op
10.2019 - Current
Assistant Manager/Cashier
Jerry's One Stop
10.2019 - 02.2022
Associate of Arts - Modern Office Technology
Electronics Institute
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