Summary
Overview
Work History
Education
Skills
Timeline
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Belinda White

Jackson,Mississippi

Summary

Dedicated professional with a strong background in customer service and housekeeping, notably at Fairfield Inn Marriott. Proven expertise in deep cleaning and maintaining high standards of hygiene, complemented by exceptional communication skills. Recognized for enhancing guest satisfaction and streamlining cleaning processes, contributing to a welcoming environment.

Overview

2022
2022
years of professional experience

Work History

Housekeeper

Fairfield Inn Marriott

Residential Cleaning

Ferguson Cleaning Business

Cashier

BP Fuel Station
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained cleanliness and organization of checkout areas to enhance customer experience.
  • Assisted customers with inquiries regarding products and services offered at fuel station.
  • Collaborated with team members to ensure smooth operation during peak hours.
  • Handled cash management tasks, ensuring accuracy in daily reconciliations.
  • Monitored inventory levels and communicated stock needs to management promptly.
  • Trained new team members on checkout procedures and customer service standards.
  • Implemented strategies for improving transaction speed and customer satisfaction scores.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Developed rapport and fostered brand loyalty by offering personalized service.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Supported marketing initiatives by setting up and maintaining promotional displays.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Assisted in inventory management, contributing to reduction in stock discrepancies.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Enhanced customer loyalty by participating in rewards program enrollment.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Enhanced shopping experience, provided product information and location assistance.
  • Facilitated smoother checkout process, trained new employees on POS systems.
  • Contributed to significant decrease in queue times by streamlining checkout process.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Increased sales of promotional items by informing customers about current offers.
  • Reduced processing errors by meticulously following transaction procedures.
  • Implemented loss prevention strategies, reducing instances of theft at checkout.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Ensured accuracy in financial transactions, reconciled cash with receipts daily.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Boosted team efficiency, shared best practices in cash handling and customer interaction.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Processed refunds and exchanges in accordance with company policy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Set up new sales displays each week with fresh merchandise.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Cashier

Family Dollar

Housekeeper

Holliday Inn Express

Cashier

Fred's Dollar Store

Cashier

Exxon Shop Fuel Store

Cashier

Sack N Save

Cashier

Sunflower Grocery Store

Housekeeper

Marriott
Pearl Ms
03.2020 - 03.2021

Education

High School Diploma -

Gadsden High School
Anthony New Mexico
05-1976

Skills

Teamwork

Housekeeping

Customer service

Bathroom cleaning

Mopping and sweeping

Vacuuming and sweeping

Vacuuming

Cleaning bathrooms

Cleaning techniques

Health and safety compliance

Bed making proficiency

Kitchen cleaning

Residential cleaning

Hospitality background

Dusting furniture

Customer service-focused

Excellent oral and written communication

Deep cleaning expertise

Window cleaning

Customer-oriented

Physically strong

Waste disposal

Interior and exterior cleaning

Complex Problem-solving

Restroom detailing

Guest relations

FLUENT IN LANGUAGE

Chemical handling

Exceptional communicator

Staff training

Carpet cleaning

Quality assurance

Ceiling fan cleaning

Cleaning and organizing

Safety protocols

Room preparation

Surface disinfection

Guest amenity replenishment

Towel replenishment

Linen replacement

Customer feedback management

Commercial and residential cleaning

English language fluency

Glass and window washing

Washing windows

Turndown service

Focused and detail-oriented

Upholstery care

Linen replenishment

Kitchen sanitizing

Dish preparation

Exceptional time management

Mopping and buffing floors

Able to lift number lbs

Polishing surfaces

Deep cleaning

Hardworking

Dusting

Cleaning light fixtures

Multitasking and prioritizing

Sweeping and mopping

Timeline

Housekeeper

Marriott
03.2020 - 03.2021

Housekeeper

Fairfield Inn Marriott

Residential Cleaning

Ferguson Cleaning Business

Cashier

BP Fuel Station

Cashier

Family Dollar

Housekeeper

Holliday Inn Express

Cashier

Fred's Dollar Store

Cashier

Exxon Shop Fuel Store

Cashier

Sack N Save

Cashier

Sunflower Grocery Store

High School Diploma -

Gadsden High School
Belinda White