Belkis Borjas
Miami,FL
Summary
Proven team player with a track record of enhancing customer satisfaction at McDonald's, adept at multitasking and maintaining a positive environment even during peak hours. Skilled in operating essential equipment and adhering to infection control protocols, I excel in both patient care and ensuring safety and efficiency in fast-paced settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
10.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Cashier
Publix
09.2021 - 05.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Crew Member
Mc Donalds
06.2020 - 11.2020
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
High School Diploma -
Young Women’s Prepatory
1150 SW 1st Miami Fl 3313006.2024
Skills
Patient Care: Assisting with bathing, dressing, feeding, grooming, and mobility
Vital Signs Monitoring: Measuring and recording blood pressure, temperature, pulse, and respiration
Medical Equipment Usage: Operating wheelchairs, lifts, and other assistive devices
Infection Control: Following hygiene protocols and maintaining sterile environments
Patient Documentation: Accurately recording observations, care provided, and changes in patient conditions
Accomplishments
One of my accomplishments during my time serving at “Rios de agua viva” with the children’s ministry.
As a volunteer, I have had the privilege of working with children of various ages, helping them grow in their faith, learn moral values, and develop social skills in a nurturing environment. I planned and led engaging Bible lessons, crafts, and games that reinforced Christian teachings and fostered creativity and teamwork. Collaborated with other volunteers and ministry leaders to organize events like Vacation Bible School, holiday programs, and weekly classes.Serving in this role has been an incredibly rewarding experience, allowing me to grow in patience, leadership, and empathy. I am proud of the positive impact I have made in the lives of these children and their faith journey.
Certification
CNA Licensed
CPR Certified
BLS Certified
Languages
Spanish
Full Professional
Timeline
Barista
Starbucks
10.2023 - Current
Cashier
Publix
09.2021 - 05.2022
Crew Member
Mc Donalds
06.2020 - 11.2020
High School Diploma -
Young Women’s Prepatory
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