Belkys Almonte
338 New Grant St Wilkes Barre
Summary
Dynamic and dedicated professional with experience at Small Wonders Daycare, excelling in effective communication and relationship building. Proven ability to enhance student engagement through creative activities and project-based learning, while maintaining a calm demeanor. Committed to fostering a supportive environment that prioritizes student health and safety.
Overview
6
6
years of professional experience
Work History
Teacher Aid
Small Wonders Daycare
20 Steven Rd Wilkes Barre Pa
06.2020 - 03.2025
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Enhanced students' critical thinking and problem-solving skills through project-based learning.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Fostered student curiosity and interest through creative hands-on activities.
Teller Associate
Chase Bank
The Bronx, NY
10.2018 - 04.2020
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Achieved teller efficiency by managing time effectively, prioritizing tasks appropriately, and staying organized throughout the workday.
- Strengthened relationships with existing clients through proactive communication and personalized assistance with financial needs.
- Provided exceptional customer service during high-traffic periods, effectively managing long lines while maintaining accuracy and professionalism.
- Assisted with training new tellers, providing guidance for best practices in transaction handling and customer service.
- Resolved customer complaints professionally, demonstrating empathy while working towards effective solutions.
- Assisted in the implementation of new operational procedures aimed at improving workflow efficiency within the teller line area of the branch.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed customer transactions promptly, minimizing wait times.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
Education
Bronx International
The Bronx, NYSkills
- Effective communication
- Positive attitude
- Relationship building
- Classroom preparation and maintenance
- CPR and first aid
- Collaborative teamwork
- Calm and patient demeanor
- Classroom support
- Cleaning and sanitizing
- Student supervision
- Small group and individual assistance
- Activity implementation
- Serving diverse communities
- Supervising student activities
- Student health and safety
Languages
Spanish
Native or Bilingual
Timeline
Teacher Aid
Small Wonders Daycare
06.2020 - 03.2025
Teller Associate
Chase Bank
10.2018 - 04.2020
Bronx International