Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Bella Archer

Designer
Marietta,GA

Summary

Innovative professional with expertise in graphic design, customer service, content creation, and UX design. Proven ability to deliver user-centric solutions, enhance customer experiences, and create impactful branding materials in remote, hybrid, and on-site environments. Skilled in technical content management, digital design, and educational technology with a focus on collaboration and efficiency.

Offering unique blend of creativity and analytical skills, ready to learn and grow in content-focused role. Delivers insights into current content trends and digital marketing strategies, combined with strong writing and research capabilities.

Overview

5
5
years of professional experience
7
7
years of post-secondary education
4
4
Certifications
1
1
Language

Work History

Content Specialist

Revature
Charlotte, NC
01.2023 - Current
  • Develop and optimize technical content for global digital platforms
  • Collaborate with cross-functional teams to improve content strategies, driving engagement and retention
  • Analyzed content performance metrics, identifying areas for improvement and adjusting strategies accordingly.

Content Media Consultant

CE Mitchell Tutoring Company
08.2022 - Current
  • Design and implement social media strategies to enhance brand visibility
  • Create compelling digital content and manage website updates to drive engagement
  • Increased client satisfaction by developing and implementing tailored media strategies.

Customer Service Representative

Morley – General Motors
01.2022 - 01.2024
  • Delivered exceptional remote customer service with a 95% satisfaction rate
  • Efficiently resolved customer inquiries and complaints in a high-volume environment

Customer Service Representative

Broadpath – Express Scripts
01.2020 - 01.2022
  • Handled complex prescription-related inquiries, ensuring compliance with industry standards
  • Consistently exceeded KPIs, demonstrating reliability and effectiveness in remote work settings

Education

Master’s - Organizational Management

Ashford University
San Francisco, CA
01.2016 - 09.2017

Law

Atlanta John Marshall Law School
Atlanta, GA
09.2010 - 12.2011

Bachelor’s - Political Science, Psychology

Georgia State University
Atlanta, GA
09.2006 - 05.2010

Skills

  • Photoshop

  • HTML and CSS

  • UX/UI Design Tools

  • HTML

  • JavaScript

  • Digital Content Creation

  • Customer Service

  • CRM Systems

  • Problem Resolution

  • Acrylic & Digital Art

  • Website design

  • Visual Storytelling

  • Communication

  • Team Collaboration

  • Multitasking & Organization

Certification

Google UX Design Professional Certificate, 05/22

Timeline

Oracle Cloud Infrastructure 2024 AI Foundations Associate

12-2024
Google UX Design Professional Certificate, 05/22
07-2023

Content Specialist

Revature
01.2023 - Current

Content Media Consultant

CE Mitchell Tutoring Company
08.2022 - Current
Generation U.S.A. Program – Digital Skills Training, 05/22
04-2022

Customer Service Representative

Morley – General Motors
01.2022 - 01.2024

Customer Service Representative

Broadpath – Express Scripts
01.2020 - 01.2022

Master’s - Organizational Management

Ashford University
01.2016 - 09.2017

Law

Atlanta John Marshall Law School
09.2010 - 12.2011

Bachelor’s - Political Science, Psychology

Georgia State University
09.2006 - 05.2010
Kennesaw State University – Java Programming Course, 05/05
07-2005

Similar Profiles

CREATE PROFILE
Bella ArcherDesigner