Bella Berryman
Fayetteville,AR
Summary
Hardworking and passionate with good attention to detail. Eager to learn new skills while accepting accepting challenges along the way. Dependable and responsible while maintaining a positive attitude.
Overview
2
2
years of professional experience
Work History
Beverage Cart Attendant
Iron Horse Golf Course
04.2023 - Current
- Operated POS system to facilitate cash and credit transactions and refunds.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Optimized sales opportunities with effective promotion of special events or group packages available at the facility.
- Greeted guests and inquired into beverage choices.
- Provided attentive service and proactively assessed guest needs.
- Collaborated with fellow team members to create a welcoming atmosphere for guests on the golf course.
- Assisted with bussing tables and cleaning up spills.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Maintained a clean and organized cart, ensuring optimal presentation of beverages and snacks for guest selection.
- Boosted beverage cart revenue by consistently upselling menu items and promoting special offers.
- Assisted in training new Beverage Cart Attendants, sharing best practices for successful interactions with golf course guests.
- Greeted customers and provided menus upon arrival to the dining room.
- Operated dishwashers and other kitchen equipment according to safety guidelines.
- Arranged tables and chairs for special occasions and events.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Customer Service Representative
Body Haxx Cryo
05.2022 - 04.2023
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
- Recommended, selected, and helped locate and obtain out-of-stock products based on customer requests.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Educated customers about billing, payment processing, and support policies and procedures.
- Developed customer service policies and procedures to meet and exceed industry service standards.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Met customer call guidelines for service levels, and handled time and productivity.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Sales Associate
Moonlight Cakes
11.2021 - 05.2022
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Wrapped, boxed, and weighed bakery department products.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Maintained up-to-date knowledge of store sales, payment policies, and security standards.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Checked for quality, kept track of old and new items, and rotated stock to confirm the freshness of food and ingredients.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Animal Shelter Volunteer
Richland Hills City Animal Services
02.2023 - 05.2023
- Assisted in the successful adoption of animals by maintaining clean and inviting living spaces for potential adopters to visit.
- Provided companionship and comfort to animals in need of extra love and attention.
- Monitored health of animals, reporting any issues to shelter staff for resolution.
- Contributed to a positive shelter environment with thorough cleaning and sanitation of animal enclosures.
- Enhanced community awareness of shelter programs and events through active participation in outreach activities.
- Increased animal socialization by engaging in regular playtime sessions with both dogs and cats at the shelter.
- Provided attentive care to animals during transport between facilities or adoption events, ensuring their safety and comfort during transitions.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
Education
Undergraduate - Communications
University of Arkansas, Fayetteville
Fayetteville, AR05.2026
No Degree - Communications
Tarrant County College District
Fort Worth, TXHigh School Diploma -
Richland High School
North Richland Hills, TX06.2022
Skills
- Attention to Detail
- Relationship Building
- Excellent Communication
- Multitasking Abilities
- Time Management
- Problem-Solving
- Decision-Making
- Friendly, Positive Attitude
- Dependable and Responsible
Timeline
Beverage Cart Attendant
Iron Horse Golf Course
04.2023 - Current
Animal Shelter Volunteer
Richland Hills City Animal Services
02.2023 - 05.2023
Customer Service Representative
Body Haxx Cryo
05.2022 - 04.2023
Sales Associate
Moonlight Cakes
11.2021 - 05.2022
Undergraduate - Communications
University of Arkansas, Fayetteville
No Degree - Communications
Tarrant County College District
High School Diploma -
Richland High School
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