Dedicated student with successful experience in fast-paced work settings. Hardworking team player with expertise in completing various clerical tasks and offering co-workers support. Responsible, punctual, and productive professional when working with little to no supervision.
Overview
5
5
years of professional experience
Work History
Administrative Assistant/Insurance Billing
Chestertown Physical Therapy
01.2024 - Current
Answered multi-line phone system, routing calls, delivering messages to staff, and greeting visitors.
Assisted coworkers and staff members with special tasks on a daily basis.
Checked & Verified Insurances
Troubleshooting different situations with my coworkers
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Scheduled new and existing patients
Take Out Server
Cafe Vesuvio's
08.2023 - 12.2023
Answered to-go order phone calls, conveyed menu options over the telephone, and accurately estimated time of delivery.
Operated cash register to accept cash, debit, and credit card payments from customers.
Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize the stability of to-go containers and protect food during transportation.
Demonstrated knowledge of menu items and corresponding ingredients.
Greeted customers and answered inquiries regarding menu items and specials.
Served customers at the bar and ensured their drinks were refilled at all times.
Lifeguard
Aquafit
06.2020 - 08.2023
Monitored the safety of guests in and around the swimming pool.
Attentively monitored swimmers to identify distress.
Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Monitored pools and surrounding areas for adherence to safety protocols.
Checked the pool chemicals every 2 hours to ensure the pool was safe to swim.
Participate in monthly inservices to practice our skills.
Busser
Watermans Crab House
06.2020 - 08.2020
Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
Kept a close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Monitored food and beverage supplies, assisting with restocking when needed.
Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
Education
Associate of Applied Science - Radiology Technician
Chesapeake College
Wye Mills, MD
06-2028
High School Diploma -
Kent County High School
Worton, MD
06-2023
Skills
Customer Service Skills
Scheduling
Answering phones
Multitasking
Strong Communication
Adaptability to new surroundings and work environments
Teamwork
Good time management
Timeline
Administrative Assistant/Insurance Billing
Chestertown Physical Therapy
01.2024 - Current
Take Out Server
Cafe Vesuvio's
08.2023 - 12.2023
Lifeguard
Aquafit
06.2020 - 08.2023
Busser
Watermans Crab House
06.2020 - 08.2020
Associate of Applied Science - Radiology Technician