Bella Brown
Bluffton,SC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Hostess
Charbar
06.2022 - 04.2023
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Used cash registers and credit card machines to cash out customers.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Hostess
Olive Garden
03.2021 - 09.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Bachelor of Arts - Early Childhood Education
University of South Carolina - Beaufort
Okatie, SC05.2027
High School Diploma -
Hilton Head Christian Academy
Bluffton, SC05.2023
Skills
- Team Cooperation
- Adaptable and Flexible
- Answering Customer Questions
- Cash Handling
- Leadership
- Product and Service Sales
- Customer Assistance
- Maintaining Clean Work Areas
- Ability to Lift 40 Pounds
- Cash Register Operation
Timeline
Hostess
Charbar
06.2022 - 04.2023
Hostess
Olive Garden
03.2021 - 09.2021
Bachelor of Arts - Early Childhood Education
University of South Carolina - Beaufort
High School Diploma -
Hilton Head Christian Academy
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