Kaya Douglas
Denver,CO
Summary
Dependable and hard-working candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Customer oriented and excited to put communication skills into use.
Overview
6
6
years of professional experience
Work History
Hostess
Little Ollie's
08.2021 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Supported needs of 10-person wait staff who attended to specific needs of countless customers daily
Babysitter
Community Parents
01.2018 - Current
- Entertained children
- Communicated positively with children and guardians.
- Organized and cleaned home after activities.
- Prepared healthy snacks and meals.
- CPR and First Aid certified
Election Judge
City Of Denver
11.2020 - 12.2020
- Distributed ballots to voters and answered questions concerning voting procedures.
- Created fair, non-partisan environment for voters.
- Assisted new voters on proper steps and procedures.
- Coordinated with 20-member team to verify proper placement and quantities of ballots and equipment
Education
Marketing
University of Colorado Boulder
Boulder, CO05.2026
High School Diploma -
East High School
Denver, CO05.2022
Skills
- Guest Experience
- Effective Scheduling
- New Hire Training
- Team Cooperation
- Energy and Physical Stamina
- Engaging with Diverse Customers
- Goal-Driven
Timeline
Hostess
Little Ollie's
08.2021 - Current
Election Judge
City Of Denver
11.2020 - 12.2020
Babysitter
Community Parents
01.2018 - Current
Marketing
University of Colorado Boulder
High School Diploma -
East High School
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