Bella Daru
Aurora,CO
Summary
Dynamic professional specializing in customer service and conflict resolution. Proven track record of enhancing customer experiences and optimizing operations in high-pressure settings. Strong ability to implement effective solutions that drive satisfaction and efficiency.
Overview
5
5
years of professional experience
Work History
Community Ambassador
Lazy Dog Restaurant & Bar
Aurora , CO
07.2025 - Current
- Coordinated community events to enhance local engagement and increase brand visibility.
- Supported public events by organizing activities and facilitating community contributions.
- Collaborated with management to improve guest experience initiatives.
Restaurant Waitress
Lazy Dog Restaurant & Bar
Aurora, CO
12.2023 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Resolved customer complaints with professionalism and empathy, ensuring customer satisfaction.
- Collaborated with team members to streamline restaurant operations and improve service delivery.
- Addressed customer concerns promptly and escalated issues to management for timely resolution.
Retail Sales Associate
Buckle
Lone Tree, Colorado
08.2025 - 06.2026
- Assisted customers in selecting products and provided personalized recommendations to meet individual needs.
- Greeted customers and assisted in locating requested items, contributing to increased satisfaction and retention.
- Collaborated with team members to meet store objectives, enhancing overall customer experience.
Lead Busser
Wine Experience Cafe
Aurora , CO
12.2021 - 12.2023
- Led busser team to streamline restaurant operations and improve service efficiency.
- Proactively monitored dining room to quickly identify and address potential issues.
- Transported food dishes, trays, and silverware from kitchens to serving counters, ensuring timely service.
- Maintained table settings by removing courses, replacing utensils, and refilling beverages.
Education
High School Diploma -
Vista Peak Preparatory
Aurora, CO05-2024
Skills
- Customer service and engagement
- Conflict resolution
- Organizational skills
- Time management
- Problem solving
- Detail orientation
- Communication skills
Timeline
Retail Sales Associate
Buckle
08.2025 - 06.2026
Community Ambassador
Lazy Dog Restaurant & Bar
07.2025 - Current
Restaurant Waitress
Lazy Dog Restaurant & Bar
12.2023 - Current
Lead Busser
Wine Experience Cafe
12.2021 - 12.2023
High School Diploma -
Vista Peak Preparatory