Bella Garcia
St. Petersburg,FL
Summary
Client-focused Business Manager offering diverse experience in customer service, business management, project coordination and sales. Quickly builds relationships with both new clients and business audiences. Quick-learning with excellent multi-tasking skills and mastery of new technology. Commended for innovation and creative problem-solving to address business challenges.
Overview
8
8
years of professional experience
Work History
MEMBER & BUSINESS MANAGER
Garcia Legacy Group, LLC
03.2020 - Current
- HR Generalist, Talent Sourcing, Interviewing, Onboarding, Technical assessment to onsite over 60%, Focus on diversity and inclusion, Clients Include SCOWT RECRUITING, IBANERA BANK, DECA DENTAL, ASPEN DENTAL, EDISON COIN
- Enhanced customer satisfaction by proactively addressing concerns and providing tailored solutions.
- Collaborated with sales team to ensure seamless handoffs, resulting in smoother customer transitions.
- Conducted regular account reviews to assess progress and strategize future growth opportunities for clients.
- Fostered a client-centric culture within the organization, instilling a shared commitment towards delivering top-notch service.
REGIONAL DEVELOPMENT MANAGER
Aspen Dental Management
09.2015 - 05.2021
- Enhanced employee performance by designing and implementing comprehensive training programs.
- Increased overall productivity by conducting regular skills gap analyses and addressing identified needs with targeted training interventions.
- Collaborated with cross-functional teams to develop customized training solutions, ensuring alignment with organizational goals and objectives.
- Improved employee retention rates by creating engaging and interactive learning materials.
- Established a culture of continuous learning, promoting professional development opportunities for all employees across the organization.
Education
AA in Liberal Arts -
Eastern Florida State College
Skills
- HR Generalist
- Growth and Development
- Training program creation
- Talent Sourcing
- Recruiting, interviewing and hiring
- Relationship cultivator
- Leadership
- Public Speaking
- Proficient in Word, Excel, Outlook and PowerPoint
- Enterprise Sales
- Sales Goals
- Sales Events
Accomplishments
- Number One regional manager in the organization in 2019 receiving a coveted ASPY award for my performance
- Top EBITDA in territory in 2018
- Wage management award
- People award for top engagement in region
- Top Gun Award from territory director for best monthly performance in numerous KPIs
- Game Ball Award from division vice president for organization recognition and top performance in the company
Personal Information
Title: Senior Recruiter
Timeline
MEMBER & BUSINESS MANAGER
Garcia Legacy Group, LLC
03.2020 - Current
REGIONAL DEVELOPMENT MANAGER
Aspen Dental Management
09.2015 - 05.2021
AA in Liberal Arts -
Eastern Florida State College
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