Bella Giaffoglione
Las Vegas
Summary
Dedicated professional with experience in crew leadership and customer service. Skilled in adhering to quality control guidelines and enhancing operational efficiency. Committed to driving performance improvements and delivering exceptional service.
Overview
2
2
years of professional experience
Work History
Crew Chief
Jiffy Lube
Las Vegas, NV
01.2026 - Current
- Supervised team to ensure efficient service delivery and customer satisfaction.
- Performed routine maintenance services, adhering to industry safety standards and procedures.
- Trained new crew members on operational protocols and best practices for service quality.
- Managed inventory levels, ensuring timely restocking of supplies and tools necessary for operations.
Insurance Consultant
AJ Assurance
Las Vegas, NV
08.2024 - 12.2025
- Analyzed client insurance needs to recommend appropriate coverage options.
- Assisted clients in understanding policy terms and benefits, enhancing customer satisfaction.
- Researched market trends to ensure competitive pricing and comprehensive policy offerings.
- Collaborated with underwriting teams to expedite policy issuance and renewals effectively.
Education
Associate of Applied Science - Psychology
College of Southern Nevada
Las Vegas, NV05-2030
High School Diploma -
Doral Academy Red Rock
610 Crossbridge Drive Las Vegas Nevada05-2025
Skills
- Training and mentoring
- Performance improvements
- Mechanical troubleshooting
- Crew leadership
- Customer service
- Quality control guidelines
Accomplishments
- Achieved Crew Chief position through effectively helping and attributing to the most of my ability while at work.
- Resolved product issue through consumer testing.
- Supervised team of 8 staff members.
Languages
Spanish
Native or Bilingual
Interests
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Avid Reader
- I enjoy helping others and giving back to the community
- I like working with my hands and fixing things
- Auto Repair/Restoration
Timeline
Crew Chief
Jiffy Lube
01.2026 - Current
Insurance Consultant
AJ Assurance
08.2024 - 12.2025
Associate of Applied Science - Psychology
College of Southern Nevada
High School Diploma -
Doral Academy Red Rock