Bella Guardiola
Hospitality
Durango,CO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work History
Statistics Course Assistant
University Of Colorado At Boulder
08.2023 - 01.2024
- Modeled positive behaviors to assist with learning and maintained safety with positive guidance approach.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Partnered with professor to plan and implement lessons following school's curriculum, goals, and objectives.
- Studied and implemented latest information on Math 2510 and learning strategies.
- Presented wide range of information to students using hands-on instructional techniques for effective comprehension.
- Built and maintained professional relationships with students and faculty members.
- Helped students develop diligent study habits and strategies to achieve successful outcomes.
Restaurant Team Member
Tom's Deli
06.2023 - 09.2023
- Used proper techniques to prepare food and ingredients.
- Operated register to process payments and collect cash payment for order totals.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Deli
Village Market And Deli At Purgatory Resort
06.2021 - 08.2022
- Collaborated with team members to complete orders.
- Took orders, prepared meals, and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Operated cash register to ring up final bill and process various forms of payment.
Office Assistant - PRN
Classique Builders
10.2020 - 08.2022
- Completed clerical tasks such as filing, copying, and distributing mail.
- Picked up and delivered building samples.
Restaurant Team Member
Bird's
08.2020 - 03.2021
- Operated register to process payments and collect cash payment for order totals.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Accepted phone orders and assembled them accurately for pick up.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Input orders accurately into POS terminal, split bills and accepted payments.
Server Assistant
Postino Wine Cafe
Boulder, CO
04.2024 - 08.2024
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Assisted with dining room set up prior to and after service period.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Assisted servers in meeting customers'' needs by refilling drinks, providing condiments, and addressing any concerns.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods to promptly answer customer questions.
- Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Consistently exceeded expectations in maintaining high standards of cleanliness throughout the restaurant during busy shifts.
Education
High School Diploma -
Durango High School
Durango, CO 08.2018 - 05.2022
Business Analytics And Operations Management
University of Colorado Boulder
Boulder, CO 08.2022 - Current
Skills
Point of sale operation
Cash Handling
Beverage preparation
Hospitality service expertise
Table setting knowledge
Food running
Timeline
Server Assistant
Postino Wine Cafe
04.2024 - 08.2024
Statistics Course Assistant
University Of Colorado At Boulder
08.2023 - 01.2024
Restaurant Team Member
Tom's Deli
06.2023 - 09.2023
Business Analytics And Operations Management
University of Colorado Boulder
08.2022 - Current
Deli
Village Market And Deli At Purgatory Resort
06.2021 - 08.2022
Office Assistant - PRN
Classique Builders
10.2020 - 08.2022
Restaurant Team Member
Bird's
08.2020 - 03.2021
High School Diploma -
Durango High School
08.2018 - 05.2022