Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
Timeline
Generic

Bella Johnson

Indianapolis,In

Summary

Excellent customer service and staff management. Gained more knowledge with each position. Motivated staff to work harder and encouraged them to reach to me for help if they needed it.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Manager in Training (MIT)

Charlotte Russe
06.2024 - 08.2024
  • Cash handling and deposit verification, as well as any other procedures that entailed money or shipment handling
  • Store supervision

Barista

Starbucks
06.2023 - 08.2023
  • Customized beverages for guests and ensured it was up to their standards
  • Handled hot foods in a timely manner, whilst passing it out to guests
  • Maintained cleanliness throughout the store
  • Point of cashier, collected money and verified deposits at the end of shifts

Shift Lead

Sub Zero Nitrogen Ice Cream
05.2021 - 06.2023
  • Held position as manager on duty, kept tips in order and deposited them efficiently
  • Ensured customers received their orders in a timely manner
  • Cleaned store to make sure it was in great condition for our guests

Sales Associate

Forever 21
08.2021 - 02.2023
  • Excellent customer service which included showing guests to fitting rooms or answering any questions or concerns that they had
  • Product knowledge was trained to know the difference in certain products to ensure guests knew exactly what they were purchasing
  • Store maintenance
  • Excellent team collaboration

Education

Bachelor of Science - Legal Studies Business Law Concentration

Ball State University
05.2027

Skills

    Staff Leadership

    Account Management

    Technical skills

    Quality Management

    Staff Supervision

    Customer Service

Accomplishments

Future Black Leaders incorporated co president of past school , Lawrence North high school. Tasks involve me being a mentor for any onboarding procedures that may occur within the business, as well as being a mentor to those who are still in high school transitioning to college.

Certification

  • Cardiopulmonary Resuscitation (CPR), 05/01/22, present
  • Future Black Leaders Inc, 05/01/24, present

Affiliations

  • National Association For The Advancement Of Colored People
  • Vice President of the chapter on my college campus

Timeline

Manager in Training (MIT)

Charlotte Russe
06.2024 - 08.2024

Barista

Starbucks
06.2023 - 08.2023

Sales Associate

Forever 21
08.2021 - 02.2023

Shift Lead

Sub Zero Nitrogen Ice Cream
05.2021 - 06.2023

Bachelor of Science - Legal Studies Business Law Concentration

Ball State University

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Bella Johnson