Bella Maffei
Charlotte,NC
Summary
Creative Media Coordinator with positive attitude and strong background in cultivating positive online presences across multiple social platforms. Successful in developing and managing content to represent brand image. Diligently works to create an environment for others to share ideas in order to deliver on corporate goals. Dedicated to overseeing company objectives and takes initiative in times of crises.
Overview
6
6
years of professional experience
Work History
Public Relations Internship
The Sapphire Beach Club and Resort
05.2024 - 08.2024
- Elevated brand awareness by executing strategic communication campaigns and leveraging media relations.
- Ensured timely publication of digital content by managing editorial calendars and coordinating with team members.
- Sat in meetings and gained valuable experience on how to handle crises
- Improved overall company reputation, managing public relations efforts and crafting compelling brand narratives.
Social Media Coordinator / Receptionist
Amazing Lash Studio
03.2020 - 08.2023
- Created social media content in relation to brand's image and tone.
- Assisted in properly and effectively handling bad reviews and negative posts.
- Analyzed marketing plan and social media strategies to identify strategic weaknesses and make recommendations for improvements.
- Worked to increase membership retention and satisfaction levels.
Retail
Macado's Restaurant
10.2022 - 05.2023
- Supported servers, food runners, and bussers in keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Used POS system to process sales, returns, online orders, and gift card activations.
Beverage Cart Girl
Cedarwood Country Club
02.2019 - 11.2021
- Greeted each guest warmly and professionally, set positive tone for every interaction and delivered extraordinary customer service.
- Established rapport with customers by providing friendly and attentive service.
- Engaged in suggestive selling and other sales techniques.
Lifeguard
Aquatech Pool Management
03.2018 - 06.2020
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
Education
Bachelor of Arts -
Virginia Polytechnic Institute And State Universit
Blacksburg, Va.05.2025
High School Diploma -
Marvin Ridge High School
Marvin, N.C.06.2021
Skills
- Leadership Communications
- Attention to Detail
- Brand Development and Awareness
- Problem Solving
- Writing
- Adaptability
- Creativity
- Technical skills
Timeline
Public Relations Internship
The Sapphire Beach Club and Resort
05.2024 - 08.2024
Retail
Macado's Restaurant
10.2022 - 05.2023
Social Media Coordinator / Receptionist
Amazing Lash Studio
03.2020 - 08.2023
Beverage Cart Girl
Cedarwood Country Club
02.2019 - 11.2021
Lifeguard
Aquatech Pool Management
03.2018 - 06.2020
Bachelor of Arts -
Virginia Polytechnic Institute And State Universit
High School Diploma -
Marvin Ridge High School
Similar Profiles
Guerda LouidorGuerda Louidor
Housekeeping and Laundry Attendant at Boca Raton Resort & Beach ClubHousekeeping and Laundry Attendant at Boca Raton Resort & Beach Club
Hannah ThomasHannah Thomas
Food Service Worker at The Seashell Resort And Beach ClubFood Service Worker at The Seashell Resort And Beach Club
Daniela Morales OrozcoDaniela Morales Orozco
Chef de partie at The Beach Club ResortChef de partie at The Beach Club Resort