Bella Penns
Mansfield
Summary
Dedicated Culinary Specialist experienced in managing kitchen operations and training staff. Excels in high-pressure environments while ensuring food quality and safety standards. Skilled in fostering teamwork to enhance productivity and customer satisfaction, committed to creating memorable dining experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Line Cook
Buffalo Wild Wings
Mansfield
09.2022 - Current
- Simultaneously prepared multiple orders during peak periods, achieving high accuracy rates.
- Managed kitchen operations for opening and closing shifts efficiently.
- Monitored food quality and presentation to uphold high standards.
- Instructed new staff on proper food preparation, storage, equipment use, and sanitation protocols.
- Adhered to strict food handling and safety standards to minimize customer risks.
Line Cook
Taco Bell
Mansfield
09.2024 - 12.2024
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
- Monitored cooking times to uphold food quality and safety standards.
- Collaborated with team members to ensure timely food preparation and service delivery.
- Trained new staff on kitchen procedures and adherence to safety protocols.
- Managed various tasks efficiently in a fast-paced environment.
Cashier Team Lead
Buffalo Wild Wings
Mansfield
06.2021 - 09.2022
- Processed cash and card transactions, including purchases and returns.
- Assisted customers by addressing inquiries and fulfilling requests efficiently.
- Resolved customer issues and coordinated with team members to enhance service quality.
- Boosted customer loyalty and retention through exceptional service.
- Covered shifts during peak periods to ensure adequate staffing and maintain service standards.
- Monitored and adjusted stock levels to meet customer demand effectively.
Education
High School Diploma - AP courses in English, Economics, and psychology
Mansfield High School
Mansfield, TX05-2023
Some College (No Degree) - Hotel, Resort And Restaurant Management
Stephen F. Austin State University
Nacogdoches, TXSkills
- Food Safety Standards
- Kitchen Sanitation
- Stock Rotation
- Quality Assurance and Control
- Recipe creation
- Time Management
- Cleaning and Organization
- Restaurant Management experience
- Adaptation to change
- Attention to detail
- Highly motivated
- Menu Development
- Team Oriented
- Professional Attitude
Awards
- 1st place Restaurant Management award, National Restaurant Association, 05/01/22
- 2nd place Restaurant Management award, National Restaurant Association, 05/01/23
Languages
English
Native/ Bilingual
Spanish
Professional
Certification
- Texas Food Handlers License
- Certified Fundamental Cook given by the American Culinary Federation
Timeline
Line Cook
Taco Bell
09.2024 - 12.2024
Line Cook
Buffalo Wild Wings
09.2022 - Current
Cashier Team Lead
Buffalo Wild Wings
06.2021 - 09.2022
High School Diploma - AP courses in English, Economics, and psychology
Mansfield High School
Some College (No Degree) - Hotel, Resort And Restaurant Management
Stephen F. Austin State University