Bella Shoden
Oak Park,CA
Summary
Offering excellent interpersonal skills and genuine passion for customer service, eager to learn and grow within hospitality industry. Brings ability to quickly absorb new information and adapt to different situations, ensuring seamless operations and outstanding guest experiences. Known for reliability and consistency in meeting high standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Head Hostess
Geoffrey's Malibu
01.2023 - Current
- Trained and mentored new hosts on customer service best practices and restaurant policies to maintain high standards of service.
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
- Answered phone calls to give information and document reservations.
- Contributed to a positive workplace culture by maintaining a professional demeanor and fostering open communication among team members.
Hostess
Marmalade Cafe
01.2022 - 01.2023
- Answered phone calls to take orders, give information and document reservations.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Associate of Science - Nursing
Moorpark College
Moorpark, CA01-2025
Skills
- Delivers exceptional customer service
- Friendly, positive attitude
- Dependable and responsible
- Calm under pressure
- Active listening
Certification
- CPR/AED Certification
Languages
Spanish
Professional Working
Timeline
Head Hostess
Geoffrey's Malibu
01.2023 - Current
Hostess
Marmalade Cafe
01.2022 - 01.2023
Associate of Science - Nursing
Moorpark College
Similar Profiles
Casey MossCasey Moss
Server at Geoffrey's MalibuServer at Geoffrey's Malibu
Marci TanejaMarci Taneja
SERVER at GEOFFREY'SSERVER at GEOFFREY'S
Nicholas IsaakNicholas Isaak
Ranch Manager at High Horse Malibu, Malibu, CARanch Manager at High Horse Malibu, Malibu, CA
Zoya Lieberman, CTPZoya Lieberman, CTP
Industry Advisor, Banking & Capital Markets at EndavaIndustry Advisor, Banking & Capital Markets at Endava
Robert ScottRobert Scott
Installation Technician/ Warehouse/ Front Office at GP SuspensionInstallation Technician/ Warehouse/ Front Office at GP Suspension