Isabella Gasperec
Plantation,USA
Summary
Motivated master's student pursuing an M.S. in Organizational Science at Florida International University with a strong foundation in human behavior, performance evaluation, and research design. Experienced in conducting job analyses, interpersonal communication, and creating inclusive environments that promote engagement and organizational effectiveness. Demonstrated ability to apply data-driven approaches through hands-on experience supporting 60+ students in an academic setting and delivering structured development programs. Seeking an internship opportunity in talent acquisition, organizational development, or people analytics to apply research-informed perspectives and contribute to effective organizational practices.
Overview
7
7
years of professional experience
Work History
Digital Course Assistant
Florida International University
Miami, FL
01.2026 - Current
- Partnered with faculty to assess course materials and improve instructional effectiveness across a 60+ student cohort.
- Facilitated communication between students and faculty to address performance concerns and align expectations.
- Monitored progress for 60+ students using assessment data to deliver targeted coaching and support academic development.
- Cultivated an inclusive learning environment that promoted student engagement and psychological safety.
Server
JW Marriott Miami Turnberry Resort & Spa
Aventura, FL
12.2024 - 07.2025
- Addressed guest requests with urgency, fostering a psychologically safe and supportive environment centered on individual needs.
- Coordinated front-of-house and kitchen communication to streamline workflow and enhance cross-functional team efficiency.
- Optimized the guest environment through systematic preparation and resource management, ensuring consistent service quality.
- Demonstrated prioritization and stress tolerance by managing multiple tables simultaneously without compromising service quality.
Bayhost
Topgolf
Miami, Florida
05.2022 - 08.2022
- Engineered engaging and welcoming environments that promoted guest participation and fostered a positive, inclusive atmosphere
- Contributed to team success by exhibiting a positive attitude and offering assistance to colleagues on a range of tasks.
- Resolved guest complaints promptly by identifying root causes and implementing effective solutions, demonstrating strong problem-solving and interpersonal skills.
- Maintained consistent operational standards by executing structured end-of-shift protocols, ensuring an organized and efficient environment for the following shift's team.
Sales Associate
LA Fitness
Sunrise, Florida
06.2020 - 01.2021
- Managed scheduling operations and client communications, supporting workflow efficiency across daily service functions.
- Delivered tailored information to clients to improve service interactions and ensure a positive experience.
- Maintained an organized, professional environment contributing to operational consistency and member satisfaction.
- Processed financial transactions accurately while adhering to compliance protocols, ensuring procedural integrity.
Coach
Smart Start Basketball Camp
Davie, Florida
06.2019 - 08.2019
- Designed and delivered structured skill-development sessions for 10–20 children ages 4–6, applying principles of learning progression and behavioral reinforcement.
- Collaborated with coaches to coordinate session planning, align on developmental objectives, and ensure consistent program delivery.
- Facilitated interactive basketball sessions emphasizing teamwork and skill development through play-based learning.
- Served as primary point of contact for parents, communicating developmental feedback with empathy and clarity.
Education
Master of Science - Organizational Science
Florida International University
12-2026
Bachelor of Arts - Psychology
University of South Florida
01-2024
Associate of Arts -
Broward College
Davie, FL01-2022
Skills
Technical Skills: Microsoft Office, SPSS, Qualtrics, Data Analysis, Statistical Analysis, Survey Design
Competencies: Job Analysis, Performance Evaluation, Program Evaluation, Employee Engagement, Coaching & Development, Critical Thinking, Attention to Detail, Written Communication, Conflict Resolution, Research Design
Timeline
Digital Course Assistant
Florida International University
01.2026 - Current
Server
JW Marriott Miami Turnberry Resort & Spa
12.2024 - 07.2025
Bayhost
Topgolf
05.2022 - 08.2022
Sales Associate
LA Fitness
06.2020 - 01.2021
Coach
Smart Start Basketball Camp
06.2019 - 08.2019
Master of Science - Organizational Science
Florida International University
Bachelor of Arts - Psychology
University of South Florida
Associate of Arts -
Broward College