Bella K Osoro
Cybersecurity
Olathe,Kansas
Summary
Proactive Cybrsecurity Engineer adept at predicting and disrupting intrusion attempts. Pioneers novel network security measures to combat emerging threats. Maintains proven track record of utilizing both education and technological solutions to fortify companies against malicious exploitation and data breaches.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Cybersecurity Engineer
General Motors Co (Insight Global)
08.2022 - Current
- Drives cybersecurity and network issues upstream for resolution.
- Maintains asset inventory of all manufacturing networked assets in the plant
- Communicates and supports vulnerabilities remediation activities of IECN devices in the plant.
- Engage central ME cybersecurity in assessing and reviewing newly proposed solutions or new applications at the plant.
- Ensure Proper Usage of E-tools used to configure, troubleshoot and audit IECN networks as well as Ethernet troubleshooting.
- Implemented necessary controls and procedures to protect information system assets from intentional or inadvertent modification, disclosure or destruction.
- Authored security and vulnerability reports, detailing logged incursions and suggesting remediation efforts.
- Tools - Qualys, Macrium, Cylance, BigFix, Chainsaw, UltraVNC
GRC Analyst/ Access Verification Analyst
PUBLIX
03.2022 - 08.2022
- Validating scope of upcoming access verification campaign is accurate and has not changed using SQL, Active Directory and other tools
- Reviewed audit and monitoring reports related to consumer and client activities.
- Developed, implemented, and communicated IT and Corporate security policies, standards, best practice and procedures
- Prepared documentation and records for upcoming audits and inspections.
- Assisted in creation of Process and Procedure documentation to provide compliance oversight through regular audits of business units
- Assisted with development of policy awareness efforts and materials for distribution to users
- Provided advice on addressing IT information security issues
- Validating that access verification campaign data is complete and accurate
- Following established processes to create campaign and ensuring campaigns and communication meet formatting requirements and instructional text is validated for accuracy
- Created High Level documentation for processes increased productivity by 15%
- Compliance with HIPPA, PCI, SOX, SOC
Compliance Support Representative II
UPS
10.2021 - 06.2022
- Ensured accuracy of customer records and responded to customer inquiries as needed
- Prepares daily reconciliations and analyzes source documents using TELOS
- Identified, researched, and resolved any errors or customer disputes.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Coached employees through day-to-day work and complex problems.
Identity and Access Management
TMOBILE
12.2020 - 12.2021
- Contributed to Developing and maintaining well-written documentation for processes
- Performed network troubleshooting to isolate and diagnose common problems.
- Developed security metrics and technical analysis to give insight into performance and trends.
- Assisted in projects where IAM tasks were needed and also performed occasional training across various departments in support of Access Management solutions and business processes
- Open trouble tickets for various customers, answer incoming telephone calls, respond to network alarms, customer emails, and documenting/updating customer account data
Information Security Engineer/ Technical Project Manager
YRC WORLDWIDE
02.2016 - 06.2019
- Created Security Awareness program (Proofpoint) - that helped promote multi-layered defense to protect the network/ company from data breach
- Contributed to the development of Identity & Access Management standards, practices, and guidelines
- Performed risk and vulnerability assessments and provided results and recommendations to senior management.
- Managed projects utilizing best practice project management methodologies like Agile
- Developed, implemented and documented security programs and policies and monitored compliance across departments.
- Created and maintained project work plans in Agile, Scrum Master, Jira, Confluence, MS SharePoint for the team to view
- Responsible for Incident Response Management and policy update
- Researched, Evaluated, selected and recommended hardware and software systems that provided security functions
- Created SSL certificates for company websites both Internal and External as well as provide technical support
- Provided technical assistance on administration of Security tools that my team and I supported and monitored information security
- Planning, researching and developing security policies, standards and procedures
- Responsible for analyzing security analysis reports (data) and events (SIEM), Azure and recommended feasible and appropriate options
- Reports on significant vulnerabilities, trends, and incidents that prevented data breach
- Worked with Stealthbits Technologies, researched and installed updates for the technology
- Used eDiscovery (EnCase) to perform forensics collections
- Developed security metrics and technical analysis to give insight into performance and trends.
- Governance and Compliance for SOX (Archer), SOC- Monitored multiple logs quarterly across diverse platforms to uncover specific activities as they occur from platform to platform
- Created case studies and profiles with log information in support of security monitoring and account/data access
- Research on new Ideas and Technology after monitoring the state of company's security.
- Planned and oversaw configuration changes for security infrastructure platforms.
Security Admin
GENTIVA
07.2015 - 02.2016
- Tracking security of users in Active Directory
- Performed Role Based Access Control for Applications
- Onboarding and Offboarding users
- Mainframe Access duties
Access Management Analyst
ARMED FORCES BANK N.A.
06.2013 - 07.2015
- Performed Provisioning roles and access to remote and mobile devices using AirWatch
- RBAC Management using configuration Baseline
- Technical Support to users
- Password Resets for Various Applications
- Remote access to user's workstations for troubleshooting issues
- Creating and escalating tickets
- Proven ability to learn quickly and adapt to new situations.
Service Desk Analyst III
USDA, National Information Technology
04.2013 - 07.2015
- Monitoring Servers using Xymon and HPOV, FedRAMP
- Using Remedy to create and assign tickets
- Team Lead and ticket management using Remedy
- Create and administer users in Juniper JUNOS
Help Desk Representative
Ferrellgas, via Entelli Staffing
04.2012 - 06.2012
- Provided support to 350 employees nationwide
- Followed up with users to keep them informed of progress of service their requests or incidents
- Documented all incidents on Remedy system when escalating cases
- Troubleshoot issues with handheld devices, resolved incidents and service requests
- Client's level of understanding
- 100% phone, chat and email support
- Escalated cases that could not be resolved within the time limit allowed per incident
- Imaging of Laptops and Desktops
- Provide support for internal customers on password resets
- Using Active Directory for unlocking accounts
- Using Mainframe to access various systems
- Email support and email migration.
- Responded to inquiries by phone, email and walk-up requests.
Dispatcher/ Accounting Assistant
Renzenberger Inc
03.2010 - 03.2012
- Scheduled and dispatched railroad trips and locations according to customer requests, specifications, or telephone needs
- Conferred with customers or supervised personnel in order to address questions, problems, and requests for service or equipment
- Ensured timely and efficient movement of trains according to train orders and schedules
- Oversaw all communications within specifically assigned territories.
Education
Master of Science - Cyber Security
Grand Canyon University
Phoenix, AZ10.2024
Bachelor of Science - Information Technology
Jomo Kenyatta University of Agriculture And Technology
Nairobi, Kenya12.2004
Skills
- Implementation and maintenance of Security Policies and Procedures for specific groups
- AD Group Policy; Managing Files; Backup; Managing Printers; File Servers
- Monitoring Computers; Patch Management and Security; Certificate Services and Server
- Virtualization
- Professional IT Project Experience (virtualized and non-virtualized):
- Business Skills for IT Professional: Customer Service, Conflict Resolution, Problem
- Solving, Teamwork, Influence, and Communication Tactics, and Personal Finance for IT
- Microsoft Active Directory
- Data Review
- Requirements Elicitation
- Project Management
- Firewall Installation
- Vulnerability Assessment
Accomplishments
- Designed and launched a company-wide security awareness program, resulting in a reduction in data breach.
- Supervised a team on 3 staff members
- Collaborated with team of 10 in the development of the Security Awareness Project.
Certification
- ITIL
- Security +
- Scrum Master (In progress)
Timeline
Cybersecurity Engineer
General Motors Co (Insight Global)
08.2022 - Current
GRC Analyst/ Access Verification Analyst
PUBLIX
03.2022 - 08.2022
Compliance Support Representative II
UPS
10.2021 - 06.2022
Identity and Access Management
TMOBILE
12.2020 - 12.2021
Information Security Engineer/ Technical Project Manager
YRC WORLDWIDE
02.2016 - 06.2019
Security Admin
GENTIVA
07.2015 - 02.2016
Access Management Analyst
ARMED FORCES BANK N.A.
06.2013 - 07.2015
Service Desk Analyst III
USDA, National Information Technology
04.2013 - 07.2015
Help Desk Representative
Ferrellgas, via Entelli Staffing
04.2012 - 06.2012
Dispatcher/ Accounting Assistant
Renzenberger Inc
03.2010 - 03.2012
Master of Science - Cyber Security
Grand Canyon University
Bachelor of Science - Information Technology
Jomo Kenyatta University of Agriculture And Technology
Similar Profiles
Andres ChourioAndres Chourio
EXECUTION PROCESS ENGINEER at Insight Global - General MotorsEXECUTION PROCESS ENGINEER at Insight Global - General Motors
Kylah WilliamsKylah Williams
Quality Control Technician at Insight Global At Dollar General CorporationQuality Control Technician at Insight Global At Dollar General Corporation
MARIBEL SOLIMANMARIBEL SOLIMAN
HR Coordinator (Remote) at Dollar General, Insight GlobalHR Coordinator (Remote) at Dollar General, Insight Global
Drew BolickDrew Bolick
Kitchen Staff Member at Urban Air Trampoline and Adventure ParkKitchen Staff Member at Urban Air Trampoline and Adventure Park
Kailey JonesKailey Jones
First Grade Teacher at Olathe School DistrictFirst Grade Teacher at Olathe School District