Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic
BellaNina Viggiano

BellaNina Viggiano

Syracuse

Summary

Dynamic Technical Writer with five years at Alliance Technical Group, adept at transforming complex information into accessible content. Proven project management and document editing skills, consistently delivering high-quality proposals and reports. Strong audience analysis abilities enhance communication effectiveness, ensuring clarity and precision in all documentation.

Overview

5
5
years of professional experience

Work History

Technical Writer

Alliance Technical Group
Syracuse
06.2020 - Current
  • I worked at this job for 5 years. While at this job I did technical writing of proposals, test plans and reports for source testing projects. I managed my own workload, followed written and verbal instructions, and communicated within Alliance on the status of documents. At Alliance Technical Group I worked with Azure DevOps for task management. I also used many different online tools such as Articulate Storyline, Camtasia, and Clipchamp. All the Office 365 products were also used at that company.
  • Managed documentation projects from concept to completion, adhering to strict timelines and quality standards.
  • Translated complex technical information into clear, concise, and accessible language for non-technical audiences.
  • Reviewed and edited technical documents for accuracy, clarity, and grammar.
  • Gathered and translated scientific and technical information into written consumer material.

Cashier

Hobby Lobby
Syracuse
06.2020 - 06.2025
  • I worked at Hobby Lobby for five years as my first ever job. During my time there, I started out part-time as only a cashier. But as time went on, I became more trusted with projects and helping people with other things. Soon I became a full-time employee, working in many of the departments, as well as truck day, inventory, and helping to build new locations.
  • Welcomed customers, offering assistance to help find store items.
  • Issued receipts, refunds, credits or change due to customers.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Answered customer questions and provided store information.
  • Stocked shelves with merchandise when needed.

Education

Associate of Arts - Creative Writing

Onondaga Community College
Syracuse, NY
03-2026

Skills

  • Technical writing
  • Project management
  • Document editing
  • Audience analysis
  • Proposal writing
  • Content development

Accomplishments

  • During my time at OCC I was inducted into the Honors Society called Phi Theta Kappa. The requirement to get into it was that I must have a GPA of 3.4 or higher and then maintain those grades.

Affiliations

  • In addition to the Honors Society, I was also the History Club President. This included managing meetings and projects. I understood the club's missions and set goals to complete that mission.

Timeline

Technical Writer

Alliance Technical Group
06.2020 - Current

Cashier

Hobby Lobby
06.2020 - 06.2025

Associate of Arts - Creative Writing

Onondaga Community College

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