Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Work History
Medical Assistant
3 Years 9 Months
Orthosouth | 12.2022 - Current
Assisted providers with patient examinations, ensuring a smooth workflow and optimal patient care.
Managed patient records using electronic health record (EHR) systems, maintaining accuracy and confidentiality.
Scheduled appointments and coordinated referrals to specialists, enhancing patient access to care.
Educated patients on treatment plans and medication instructions, improving compliance and understanding of care protocols.
Obtained client medical history, medication information, symptoms, and allergies.
Back of House Trainer
11 Months
Chick-fil-A | 12.2021 - 11.2022
Trained new team members on food safety practices and operational procedures.
Maintained cleanliness and organization of workstations to comply with health standards.
Operated kitchen equipment efficiently to ensure timely food preparation and service.
Collaborated with front-of-house staff to enhance customer service experience during peak hours.
Front of House Employee
3 Years
Chick-fil-A | 12.2018 - 12.2021
Delivered exceptional customer service, ensuring a positive dining experience for guests.
Managed front counter operations, efficiently processing orders and payments.
Trained new employees on company policies and customer service best practices.
Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
Education
- Psychology
University of Memphis | Memphis, TN
Completed two years of education
Skills
Direct patient care
Appointment scheduling
Patient communication
Electronic health records
Procedure assistance
CPR
Customer service
Reliable team player
Certification
CPR Certified
BLS Certified
Interests
Volunteering at local animal shelters and rescue organizations