Professional summary
Overview
Work History
Education
Skills
Certification
Timeline

Bellie Lee Cuizon

Private
Hampton,VA
1
Certification
2022
years of professional experience

Managed shift-based responsibilities across team training, operational readiness, and guest-facing service, while enforcing cleanliness and safety protocols to drive consistent guest satisfaction.

Work History

Transitional Housing Coordinator

3 Years 11 Months
Restore NYC | 11.2022 - 2025
  • Trained new coordinators on best practices, trauma informed care, boundary setting, and team performance improvement
  • Assisted in mediating disputes between residents and staff, fostering teamwork and positive environment
  • Maintained client receipt records and managed weekly fund allocations, ensuring accurate financial tracking
  • Participated in weekly meetings with Housing Manager to uphold program standards and operational excellence
  • Provided trauma-informed therapeutic support and emotional wellness assistance to clients
  • Utilized communication tools such as Slack, Asana, Apricot, Zoom, and Gmail for daily staff and client correspondence
  • Completed daily online DPW reporting to ensure compliance and documentation
  • Organized and executed therapeutic activities to promote client confidence and independence (3 quarterly)

Private Home Health Aide

5 Months
Private | 08.2021 - 01.2022
  • Delivered compassionate care assisting clients with daily living activities to promote independence and dignity
  • Administered medications timely and accurately, ensuring client safety and adherence to care plans
  • Maintained detailed patient notes and records, supporting effective communication with healthcare providers and families
  • Communicated regularly with family and healthcare teams to update on patient status and care needs
  • Adhered strictly to HIPAA regulations and ethical standards to protect client confidentiality and wellbeing

Shift Supervisor

1 Year 8 Months
Jollibee | 06.2019 - 02.2021
  • Supervised and motivated a team of 11 staff members to deliver excellent customer service and meet operational goals
  • Trained new employees on company policies and procedures, ensuring readiness for independent job performance
  • Managed daily opening and closing procedures, maintaining safety and security standards
  • Handled cash and maintained accurate financial records for each shift
  • Ensured compliance with FDA sanitation and food safety regulations, maintaining cleanliness of restaurant and storage areas
  • Assisted customers with inquiries, orders, and complaints promptly to enhance guest satisfaction
  • Participated in hiring processes, interviewing and selecting candidates aligned with company values
  • Earned Food Handler Certification to uphold food safety standards
  • Prepared food and beverages safely and hygienically for customer enjoyment

General Manager

Zai Lai Taiwanese Cuisine | 2018 - 2021
  • Directed daily restaurant operations, aligning staffing, service, and kitchen flow with business priorities.
  • Supervised front-of-house and back-of-house teams, reinforcing service standards and accountability.
  • Coordinated scheduling, labor allocation, and shift coverage to maintain consistent operations.
  • Monitored inventory ordering, stock levels, and vendor communication to support menu availability.
  • Resolved guest concerns promptly, protecting customer satisfaction and repeat business.
  • Maintained compliance with food safety, cleanliness, and restaurant policies across all work areas.

Education

High School Diploma

Ozamiz City National High School (OCNHS) | Philippines | 01-2002

Skills

Supervising experience
Training & development
Customer service
Management
Food service experience
Cash handling
Safety protocol implementation
Team motivation (leadership skill)
Conflict de-escalation
Time management

Certification

Food Handler Certification

Timeline

Transitional Housing Coordinator

Restore NYC
11.2022 - 2025Read More

Private Home Health Aide

Private
08.2021 - 01.2022Read More

Shift Supervisor

Jollibee
06.2019 - 02.2021Read More

Ozamiz City National High School (OCNHS)

High School Diploma
Read More

General Manager

Zai Lai Taiwanese Cuisine
2018 - 2021Read More
Bellie Lee Cuizon