Alexia John-Bellot
McDonough,Georgia
Summary
Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience. Career objective is to secure an entry-level position in the field of Computer Science to acquire more experience and develop within an establishment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrative Supervisor
Havertys Furniture
12.2021 - 06.2022
- Updated reports, managed accounts, and generated reports for company database.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement, or address productivity concerns.
- Delivered performance reviews, recommending additional training or advancements.
- Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
- Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed a team of office staff, providing training and support to ensure smooth daily operations.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Monitored front areas so that questions could be promptly addressed.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Maintained office calendars to track important dates and deadlines.
Office Administrative Assistant
Havertys Furniture
12.2019 - 12.2021
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Offered technical support and troubleshot issues to enhance office productivity.
Sales Associate
Manhattan Fashion (Soho)
05.2019 - 06.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
School Counselor Assistant
Solid Rock Academy
05.2017 - 08.2017
- Prepared materials for individual and group therapy sessions, anticipating unique student needs accordingly.
- Maintained comprehensive student files according to program standards and counselor requests.
- Attended trainings, staff meetings and professional development seminars, enhancing performance and supporting departmental goals.
- Supported supplemental programming in office to enhance student recovery and developed individual program plans.
- Maintained positive relationships with students, faculty, alumni, and administration.
- Collaborated with teachers and other school personnel to create individualized education plans for students with special needs.
- Assisted high school seniors complete college applications and meet requirements necessary for graduation.
Sales Associate
Journeys Kidz
04.2017 - 05.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Bachelor of Science - Computer Science
Clayton State University
Morrow, GA12.2023
Skills
- Expense Reporting
- Presentation Design
- Attention to Detail
- Google Suite Proficiency
- Data Entry
- Tech-Savvy
- Customer Service
- Technical Support
- Helpdesk Services
- Report Preparation
- SQL and Databases
- Analytical Thinking
Certification
- Tableau for Data Visualization: Introduction
- Tableau for Data Visualization: Advanced Features
- Mobile App Development: Coding the Behavior of an Android App
- Mobile App Development: Defining the UI for an Android App
- Complex Data Types in Python
Timeline
Administrative Supervisor
Havertys Furniture
12.2021 - 06.2022
Office Administrative Assistant
Havertys Furniture
12.2019 - 12.2021
Sales Associate
Manhattan Fashion (Soho)
05.2019 - 06.2019
School Counselor Assistant
Solid Rock Academy
05.2017 - 08.2017
Sales Associate
Journeys Kidz
04.2017 - 05.2017
Bachelor of Science - Computer Science
Clayton State University