Responsible professional specializing in caseload management, investigations, court protocols, and documentation. Analytical and methodical with meticulous attention for detail. Excel at all administrative aspects.
Overview
7
7
years of professional experience
Work History
Probation Officer
Community Supervision and Corrections Department
Fort Worth, TX
02.2021 - Current
Monitored compliance for defendants released on bond supervision.
Completed pretrial intake interviews and collected background information of defendants.
Reviewed criminal history, warrants, and pending charges.
Assessed risk level and suitability for bond or release programs.
Prepared bond recommendations and pretrial reports for the court.
Ensured accurate documentation and timely processing of court-related matters.
Communicated with judges, clerks, prosecutors, and defense attorneys.
Explained bond conditions, court dates, and supervision requirements.
Coordinated releases with jail staff, courts, attorneys, and bonding companies.
Completed notice of violations and violation summaries.
Conducted home visits to assess living conditions and verify employment status of clients.
Referred defendants to urinalysis testing, treatment, GPS monitoring, or other services when ordered by the court.
Specialized in High-Risk, Mental Health, Intimate Partner Violence (IPV), DWI, Sex Offender/Mental Health, GPS and MTA/MTR caseloads.
Account Manager
C.H. Robinson
Fort Worth, TX
01.2019 - 01.2021
Developed and maintained relationships with key accounts to ensure customer satisfaction.
Managed client relationships, ensuring satisfaction and retention through effective communication and problem resolution.
Created comprehensive reports on account performance and presented them to senior management.
Negotiated contracts with clients to maximize profitability.
Analyzed market trends and competitor activities to identify opportunities for account growth and innovation.
Developed strategies to increase revenue from existing accounts.
Drafted proposals outlining services, costs, and benefits for prospective customers.
Collaborated with marketing team to develop promotional materials for clients.
Presented product features and advantages to potential customers during sales meetings.
Maintained accurate records of all customer interactions in the CRM system.
Education
J.D. - Doctor of Jurisprudence
Mitchell Hamline School of Law
Saint Paul, MN
05.2027
Master of Science - Criminal Justice
University of North Texas At Dallas
Dallas, TX
12.2020
Bachelor of Science - Public Relations
Texas Wesleyan University
Fort Worth, TX
08.2014
Skills
Trained in Defensive Tactics
Cognitive Behavioral Training
Security Clearance
Presentence Investigations
Firearm Basic Training
Court Procedures
State and Federal legal knowledge
Field Supervision
Research/Due Diligence
Texas Cybersecurity Awareness
Interdepartmental Collaboration
Weapons Training
First Aid Training
Investigations
Proficient in Microsoft Office, Word, Excel, and Powerpoint
Court Testimony
Languages
Bosnian
Native or Bilingual
Spanish
Native or Bilingual
ACTIVITIES AND HONORS
Law Clerk at Third Judicial District Attorney's Office, Las Cruces, NM
Tarrant County District Attorney Citizen Prosecutor Academy
American Probation & Parole Association, Member
State Bar of Texas Law Student Division, Member
State Bar of California, Member
Tarrant County 5-Stones Task Force, Member
Tarrant County RISE Program Volunteer
Dallas Association of Young Lawyers, Member
Federalist Society, Member
Federalist Society Fort Worth Lawyer Chapter, Member