Belma Krusko
Johnston,IA
Summary
Accomplished service professional with a proven track record at Texas Roadhouse and 30Hop for enhancing guest dining experiences and maintaining high sanitation standards. Skilled in order management and guest engagement, I foster loyalty through exceptional service and effective parental communication developed at As We Grow Daycare. Motivated worker experienced in the restaurant industry. Proven track record of providing excellent customer service, ensuring all orders are served timely and accurately. Skilled in multitasking and problem-solving while maintaining a positive attitude in a fast-paced environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Daycare Worker
As We Grow Childcare And Preschool
09.2021 - 05.2023
- Maintained accurate records of each child''s attendance, health, and developmental progress for thorough documentation purposes.
- Enhanced children''s social skills by organizing group activities and promoting positive interactions.
- Facilitated language development among children through reading aloud, storytelling, and engaging in age-appropriate conversations throughout the day.
- Managed challenging behaviors effectively by employing positive reinforcement techniques and redirecting negative actions towards more constructive outlets.
Server
Texas Roadhouse
08.2023 - 01.2024
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
30hop
03.2024 - Current
- Promoted daily specials strategically, driving additional revenue through targeted recommendations based on guest preferences.
- Supported management by completing daily side work tasks such as restocking supplies and cleaning duties.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
Education
High School Diploma -
Johnston High School
Johnston, United States05.2023
Associate of Applied Science -
Kirkwood Community College
Cedar Rapids, IA05.2025
Skills
- Early Childhood Development
- Activities Planning
- Social and academic development
- Safe Food Handling
- Food Running
- Table Bussing
Certification
- CPR
- First Aid
- I-Pact
- Early Childhood Education/Child Care
Languages
English
Native or Bilingual
Bosnian
Native or Bilingual
Timeline
Server
30hop
03.2024 - Current
Server
Texas Roadhouse
08.2023 - 01.2024
Daycare Worker
As We Grow Childcare And Preschool
09.2021 - 05.2023
High School Diploma -
Johnston High School
Associate of Applied Science -
Kirkwood Community College
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