Ben Brigidi
Summary
Trained in technical support and infrastructure management. Knowledgeable about supporting users with in-person and remote assistance. Quality-driven and self-motivated individual with a superior work ethic and diligent nature.
Overview
7
7
years of professional experience
Work History
IT Assistant
Acacia Health Insurance
06.2018 - 08.2019
- Enhanced system efficiency by identifying and rectifying software issues.
- Developed user-friendly IT solutions for improved staff productivity.
- Assisted in network maintenance, ensuring smooth connectivity for all users.
- Implemented data backup strategies to safeguard critical company information.
- Streamlined communication channels through the installation and configuration of VoIP systems.
- Provided timely technical support to employees, minimizing downtime and maintaining workflow continuity.
- Collaborated with IT team to successfully complete large projects within strict deadlines.
- Played a key role in successful office relocation by coordinating IT equipment transfer and setup.
Personal Assistant
Karela Oil and Gas
12.2012 - 01.2016
- Enhanced executive''s productivity by managing schedules, organizing meetings, and overseeing correspondence.
- Streamlined communication for better efficiency between executive and team members by acting as a liaison.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
- Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
- Increased efficiency in administrative processes by implementing new organizational systems and tools.
- Supported executive in achieving goals by proactively anticipating needs and addressing concerns promptly.
- Developed relationships with key stakeholders, fostering trust and rapport within the network of contacts.
Mentor Teacher
Tupa
04.2014 - 01.2015
- Improved student comprehension by incorporating diverse teaching methods and materials tailored to individual learning styles.
- Enhanced classroom management, leading to a more focused and productive learning environment.
- Developed innovative lesson plans, resulting in increased student engagement and retention of material.
- Strengthened student performance through consistent feedback, assessment, and targeted support.
- Collaborated with colleagues to share resources and best practices for increased effectiveness across the school.
Education
Associate of Science - Computer Science
Houston Community College
Houston, TX12.2022
Bachelor of Science - Computer Science
San Diego State University
San Diego, CA05.2023
High School Diploma -
American International School, Accra
05.2018
Skills
- C/C, Python, Java, HTML, CSS, JavaScript
- Information Technology
- Hardware Maintenance
- Technical Troubleshooting
- Business Analysis
- Mobile Device Management
- Project Management
- Data Management
- System Configuration
- Web development
- Database Administration
Awards
Gold Medal in 100m and 200m race (2009-2010) at Saint Lawrence College Ramsgate, Kent. 3rd place in cross country (2007-2008) Queen Ethel Burgers College Yorkshire, England. Coding certificate from CODEBUS (2013-2014) American International School Accra, Ghana. 3rd place in Lincoln tournament (2016-2017) American International School Accra, Ghana. Varsity football team (2014-2018) American International School Accra, Ghana.
Languages
English
Native or Bilingual
Italian
Elementary
French
Limited Working
Timeline
IT Assistant
Acacia Health Insurance
06.2018 - 08.2019
Mentor Teacher
Tupa
04.2014 - 01.2015
Personal Assistant
Karela Oil and Gas
12.2012 - 01.2016
Associate of Science - Computer Science
Houston Community College
Bachelor of Science - Computer Science
San Diego State University
High School Diploma -
American International School, Accra
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