Benjamin Cacioppo
Naples,FL
Summary
With a proven track record at Happy Hyundai Libertyville and Argon Electric, I excel in problem-solving and customer service, enhancing satisfaction through innovative solutions and efficient workflows. My experience spans from interpersonal relations to quality control, demonstrating a keen attention to detail and a commitment to excellence.
Overview
5
5
years of professional experience
5
5
Certification
Work History
Jobsite Worker
Argon Electric
Buffalo Grove IL
01.2019 - 02.2024
- Family Business, been working on and off for years.
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Cleaned and straightened work areas to maximize productivity and safety.
- Loaded, unloaded, and moved material to and from storage and production areas.
Technician
Happy Hyundai Libertyville
Libertyville, Illinois
03.2023 - 09.2023
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
Technician
Wickstrom Ford
Barrington, IL
01.2023 - 03.2023
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Optimized system performance thorough testing and analysis.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Valet
VIP Valet
Chicago, IL
03.2022 - 10.2022
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Built positive customer rapport for courteous, friendly and professional service.
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
Cart Attendant
Kemper Lakes Golf Course
Kildeer, IL
05.2020 - 08.2020
- Offered carts to patrons.
- Demonstrated strong attention to detail when inspecting carts for potential hazards or damage before returning them to circulation.
- Shut down facility daily by turning off lights, storing equipment and locking doors.
Counter Server
Dorflers Meats
Buffalo Grove, IL
03.2019 - 11.2019
- Managed multiple tasks in high-volume environment.
- Enhanced customer satisfaction by providing prompt and accurate service in a fast-paced environment.
- Took and processed over customer orders.
- Monitored supply levels and communicated restocking needs to management in a timely manner.
- Maintained sanitation of restaurant by mopping and sweeping floors, washing counters, and disposing of trash.
Education
GED -
Carmel Catholic Highschool
Mundelein, IL06.2022
Skills
- Customer service
- Problem-solving
- Attention to detail
- Inventory stocking
- Customer relations
- Equipment maintenance
- Creativity and innovation
- Conflict resolution
- Cleaning and sanitation
- Quality control
- Verbal and written communication
Certification
- Commercial Pilot License
- Instrument Rated
- CMEL