Ben Carbon
Covington,LA
Summary
Experienced Analyst with a strong background in understanding Metering. Proficient with computers, creating reports, and communication. Skilled in analyzing problems through SAP, Radioshop, and Excel and teaching through Graphic Design by creating a Visual Guide for Metering Book. Capable of managing projects and collaborating effectively with Metering, Customer Billing, Transmission/Distribution Operations, and AMI Operations. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
5
5
years of professional experience
Work History
AMI Analyst II
Cleco
Mandeville, LA
02.2024 - Current
- Responsible for all meter exchanges in the state and coordinating across the Meter Group and lineman to ensure all meters are exchanged properly.
- Handle all router communications and create orders for any router that is not communicating to be replaced or fixed.
- Install collectors through Radioshop and follow up with the technical team in the substation requiring the collector to be fully functional and gain endpoints properly.
- Work with Radioshop to fix meters and routers out in the field that are not communicating properly.
- Upgrading the entire metering and router system from Gen 4 and Series 4 to Gen 5 and Series 5 Meters and Routers.
- Assist billing by examining SAP orders of meters that haven't been updated in the system correctly or are experiencing communication issues.
- Maintain a clean AMI dashboard by fixing meters in Discovered, creating orders for Lost meters when needing investigation, and making sure meters are not having demand overload.
- Make sure all meters reporting a high temperature or high voltage are investigated thoroughly and customers are contacted regarding their issues.
Meter Technician I
Cleco
Mandeville, LA
06.2022 - 02.2024
- Maintained accurate records of all inspections, tests and repairs conducted on each meter installation site.
- Performed cable exchanges, wired padmounts, and led new installations on poles.
- Created a Visual Metering Guide Book for the department with over 130 pages of meter information for new employees to follow.
- Communicated with customers and the team daily to create a safe, informative environment.
- Tested all form meters, including working in substations to provide accurate readings.
Firefighter/Advanced EMT
Mandeville Fire Department
Mandeville, LA
04.2021 - 06.2022
- Coordinated with other first responders during multi-agency responses.
- Responded promptly to medical emergencies such as heart attacks or stroke victims.
- Evaluated incident scenes for possible victims requiring medical attention or evacuation assistance.
- Responded quickly to hazardous materials incidents by containing spills or leaks with appropriate protective gear.
- Prepared detailed reports concerning all activities at emergency scenes.
Chemical Analyst
Methanex
Geismar, LA
07.2020 - 12.2020
- Troubleshot instrument malfunctions or discrepancies in sample analysis results.
- Analyzed samples using techniques such as gas chromatography, spectrophotometry, and titration.
- Utilized advanced laboratory instruments including mass spectrometers, FTIRs, HPLCs, GCs, pH meters and other analytical tools.
- Performed calculations to convert laboratory data into reportable forms.
Chemical Analyst
Eastman
Geismar, LA
02.2020 - 06.2020
- Evaluated new products by performing various chemical analyses such as physical characteristics, purity, stability, and compatibility.
- Inspected incoming chemicals for proper labeling and storage conditions prior to use.
- Documented all activities related to the analysis process according to company protocols.
Chemical Analyst
Eurofins Lancaster Laboratories
New Orleans, LA
08.2019 - 01.2020
- Assisted in developing new methods for testing specific compounds or elements within a sample.
- Monitored laboratory equipment performance and accuracy of results to verify that all tests were completed accurately.
- Performed regular maintenance on laboratory equipment such as calibrations and adjustments as required.
- Conducted routine quality control testing to validate the consistency of product batches.
- Provided technical support for colleagues regarding interpretation of test results or troubleshooting issues with laboratory instruments.
Education
Bachelor of Science - Biochemistry
Louisiana State University
Baton Rouge, LA06-2019
Skills
- Documentation
- Communication
- Metering
- Risk Mitigation
- Report Preparation
- Trend modeling
Accomplishments
- Created a Visual Guide for Metering Book using Adobe Illustrator to graphically illustrate scenarios. It goes over every Metering Form in Depth and Metering Infrastructure.
Timeline
AMI Analyst II
Cleco
02.2024 - Current
Meter Technician I
Cleco
06.2022 - 02.2024
Firefighter/Advanced EMT
Mandeville Fire Department
04.2021 - 06.2022
Chemical Analyst
Methanex
07.2020 - 12.2020
Chemical Analyst
Eastman
02.2020 - 06.2020
Chemical Analyst
Eurofins Lancaster Laboratories
08.2019 - 01.2020
Bachelor of Science - Biochemistry
Louisiana State University
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