BEN CASTELLANO

• Performed wide range of organizational duties stretching from on-court responsibilities as well as providing skills to coding for D1 program
• Assisted in organizing and overseeing assignments/duties, planning, and coordinating in-house and outsourced resources.
• Established team priorities, maintained schedules, and monitored performance.
• Maintained positive relationships with players and staff by addressing problems head-on and implementing successful corrective actions.

• Completed on-time deliveries by choosing best and most efficient routes.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Currently sits at 5-star customer rating after completing over 100 deliveries
• Communicated customer complaints, requests, and feedback to company management for swift resolution.
• Acceptance, Completion, and On-time rate sit above 95%
• Loaded truck and properly secured items to prevent damage for deliveries.
• Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.

•Welcome guests/families, assist them with check-in/out, provide prompt and courteous service to all guests, and encourage repeat business.

• Reinforce natural ways of learning, facilitate unstructured play, and encourage children to use their imagination and take risks.

• Act as role model for children and inspire them to be creative, thoughtful, and present

• Assist with setup and execution of all special events, including parties and exhibits that increased guest numbers dramatically

• Assumed role of host, teaching assistant and oversee event organization, play activities, and workshop projects as requested

• Ensure safety and well-being of children in play spaces; maintained clean, safe, and respectful environment

• Assisted with moving/resetting tables, chairs, and other restaurant service equipment within dining floors.
• Provided respectful and courteous bussing services while operating within active and filled dining floors.
• Efficiently cleaned up messes, provided help to servers, bartenders, and managers whether dining floor had between 5-100+ customers
• Performed pre-bussing duties such as vacuuming surrounding floors and removing large waste.
• Managers have complemented busser for outstanding work on busiest days(weekend) bringing Fogo de Chao in Bethesda rating up 8% after 1 month
• Collaborated with team members to address emergent dining room situations and fill gaps in duty schedules.

• Received and routed business correspondence to correct departments and staff members.
• Managed paper and electronic filing systems by routing various documents, taking messages, and managing incoming and outgoing mail.
• Assisted coworkers and staff members with particular tasks daily.
• Managed filing system, entered data, and completed other clerical tasks.
• Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
• Worked with confidential and important documents

Completed 1 year Core Course: Computer Sciences, Programming Language, and Data Structures.

Currently working on completing IS track at UMBC

Aim to develop in-depth studies in systems analysis, problem-solving, theory, design, architecture, development,nt and application of computers and computer systems.

Career paths of becoming a software engineer, database administrator, network architect, computer programmer, web developer, and information security analyst.