Summary
Overview
Work History
Education
Skills
Skillset
Timeline
Generic

Ben Cowley

Katy,TX

Summary

Complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding development objectives according to tight schedules while producing impeccable code with 16 years of experience. Passionate about solving complex problems with concise, robust, and scalable solutions.

Overview

19
19
years of professional experience

Work History

Senior Software Developer - Remote

IntelliSurvey, Inc.
09.2022 - 01.2024
  • Reduced system downtime by conducting rigorous testing and addressing critical bugs promptly.
  • Delivered high-quality code on time by effectively managing project timelines and prioritizing tasks accordingly.
  • Participated in troubleshooting efforts, efficiently isolating root causes of issues and implementing effective solutions quickly.
  • Monitored ongoing operation of assigned programs and responded to problems by diagnosing and correcting logic and coding errors.
  • Updated old code bases to modern development standards, improving functionality.
  • Built databases and table structures for web applications.
  • Corrected, modified and upgraded software to improve performance.
  • Authored code fixes and enhancements for inclusion in future code releases and patches.

Perl Developer II

cPanel, L.L.C
07.2017 - 09.2022
  • Integrated Avalara sales tax service into cPanel's billing processes
  • Worked with multiple groups across WebPros to bring "WordPress Toolkit" to the web hosting market
  • Streamlined cPanel's partner billing process for improved performance, function, and reliability
  • Amended billing process to assess tiered account charges to cPanel licenses
  • Developed both a web service and frontend to improve the function and performance of cPanel's budget and expense systems
  • Developed an API to facilitate the management of customer licenses and pricing
  • Collaborated with cross-functional teams to ensure seamless integration of new features.
  • Reduced development time by creating reusable code libraries for future projects.
  • Debugged complex software issues, leading to a more stable product release.
  • Mentored junior developers, fostering a collaborative learning environment and supporting professional growth.
  • Refactored existing codebase for improved readability and maintainability.
  • Created custom APIs for seamless integration with third-party services, expanding application functionality and compatibility.
  • Automated repetitive tasks through scripting, freeing up valuable time for higher-priority projects.
  • Participated in regular code reviews, ensuring high-quality standards were consistently met across all development efforts.
  • Designed, developed, and implemented software applications for website based on analyzed requirements and understanding of industry technical standards.
  • Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
  • Coordinated with project management on database development timelines.
  • Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs, and enhancements.
  • Built databases and table structures for web applications.
  • Corrected, modified and upgraded software to improve performance.
  • Authored code fixes and enhancements for inclusion in future code releases and patches.

Software Engineer

Broadcom Limited
09.2007 - 03.2017
  • Developed and maintained a web service to facilitate the exchange of memories, IO, and standard cell libraries
  • Developed a framework to assist library designers in defining a naming convention for their memory feature sets and a set of tools to parse, enumerate, and vet those configurations in memory compilers
  • Designed and developed a system for reporting critical memory, IO, and standard cell design updates to SOC engineers
  • Designed and developed a web service to schedule and report status of customer's IO cell compilations
  • Designed and developed a web based system to create, track, and resolve customer support tickets
  • Developed memory datasheets and an architecture for building CAD models from a set of templates

Banker

Wells Fargo & Company
10.2004 - 04.2007
  • Increased client satisfaction by providing tailored financial advice and personalized banking solutions.
  • Strengthened customer relationships through attentive service and prompt resolution of inquiries.
  • Enhanced bank profitability by effectively cross-selling various financial products and services.
  • Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
  • Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Developed and maintained strong customer relationships, providing exceptional service and advice.
  • Educated customers on features and benefits of banking products and services.
  • Opened, closed, and updated accounts for customers.
  • Investigated customer inquiries and resolved discrepancies in helpful and timely manner.
  • Educated customers on online banking and mobile banking applications.
  • Executed wire transfers, stop payments and account transfers.
  • Cross-sold credit cards, loans and other bank products.
  • Performed account maintenance by closing out accounts and changing customer addresses.

Education

Bachelor of Science - Computer Engineering

Arizona State University
Tempe, AZ
05.2001

Skills

  • Code Reviews
  • Troubleshooting
  • Code Fixes
  • Performance Tuning
  • Programming Development
  • Testing
  • API Integration
  • Agile Methodologies
  • Refactoring Techniques
  • SQL Integration
  • Library Design
  • Perl Specialist
  • Restful Webservice Development
  • Tool Development, Automation and Support
  • Relational Database Design

Skillset

  • Perl
  • JavaScript
  • Software Debug/Troubleshooting
  • Unit testing
  • OpenAPI
  • MySQL
  • Linux
  • Agile/Scrum
  • JIRA
  • Git

Timeline

Senior Software Developer - Remote

IntelliSurvey, Inc.
09.2022 - 01.2024

Perl Developer II

cPanel, L.L.C
07.2017 - 09.2022

Software Engineer

Broadcom Limited
09.2007 - 03.2017

Banker

Wells Fargo & Company
10.2004 - 04.2007

Bachelor of Science - Computer Engineering

Arizona State University

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Ben Cowley