Summary
Overview
Work History
Education
Skills
Timeline
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Ben Doucet

Flagstaff,AZ

Summary

Dedicated Crew Chief with proven expertise in team supervision, complaint resolution, and enhancing guest satisfaction in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Crew Chief

IHOP
Flagstaff, Arizona
05.2026 - Current
  • Supervised team members during busy shifts, ensuring smooth operations and timely service.
  • Handled customer inquiries and resolved issues, improving guest satisfaction and loyalty.
  • Managed inventory levels and restocked supplies to maintain uninterrupted service.

Head Cheer Coach

Dance Attack LLC
Flagstaff, Arizona
04.2019 - Current
  • Led practice sessions to improve technique and choreography proficiency, fostering team skill development.
  • Coordinated competitions, ensuring team preparedness and adherence to regulations for optimal performance.
  • Mentored assistant coaches on effective teaching methods and team management strategies.
  • Regularly communicated with parents to update on team progress and set clear expectations.

Server

IHOP
Mesa, AZ
06.2023 - 01.2024
  • Provided exceptional customer service in fast-paced dining environment.
  • Resolved customer complaints and issues professionally, ensuring guest satisfaction.
  • Assisted guests with menu selections and special requests.
  • Maintained cleanliness of dining area and tables throughout shifts.

Education

High School Diploma -

Desert Ridge Highschool
Gilbert, AZ
04-2025

Skills

  • Inventory management
  • Team supervision
  • Team management
  • Complaint resolution
  • Customer service
  • Service efficiency
  • Team training

Timeline

Crew Chief

IHOP
05.2026 - Current

Server

IHOP
06.2023 - 01.2024

Head Cheer Coach

Dance Attack LLC
04.2019 - Current

High School Diploma -

Desert Ridge Highschool
Ben Doucet