Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ben Franken

St. George

Summary

Dynamic Sales Associate with a proven track record at Fishermen’s Spot, leveraging 30+ years of fishing expertise and exceptional customer service skills to foster lasting relationships. Expert in fly tying and knowledgeable in all aspects of fly fishing, I consistently engage customers, enhancing their experience and driving repeat business.

Overview

2
2
years of professional experience

Work History

Sales Associate

Fishermen’s Spot
01.2022 - 02.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Performed cash, card, and check transactions to complete customer purchases.

Education

Associate Of Arts - Photography

Santa Monica College
Santa Monica, CA
06.2004

Skills

    Expert fly tyer

    30 years fishing experience

    Knowledge in all aspects of fly fishing

    Customer service

    Instruction and communication skills

Timeline

Sales Associate

Fishermen’s Spot
01.2022 - 02.2024

Associate Of Arts - Photography

Santa Monica College

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