Willow Mae
Orono,ME
Summary
A hardworking and passionate job seeker with strong organizational skills, responsibility, and a big smile, eager to secure a fun, rewarding job in college. Ready to help the team achieve any goals, and keep the fun times rolling.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Maine Sport Outfitters
09.2021 - 05.2023
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Rock Climbing Guide
Equinox Guiding Service
04.2020 - 05.2023
- Enhanced client safety by meticulously inspecting and maintaining all climbing equipment.
- Developed personalized climbing programs for clients, resulting in improved skill levels and confidence.
- Established positive mentorships with clients through effective communication, fostering trust and a positive learning environment.
- Conducted thorough risk assessments to ensure safe climbing experiences and minimize accidents.
- Collaborated with other guides to design comprehensive training sessions, increasing overall client satisfaction.
- Adapted guiding strategies according to individual client needs, promoting a more inclusive experience for all participants.
Greenhouse Manager
Hedgerow
03.2018 - 05.2023
- Improved crop yield by monitoring and adjusting environmental conditions in the greenhouse.
- Increased production efficiency with effective space utilization and crop rotation planning.
- Ensured optimal growing conditions by maintaining proper temperature, humidity, light levels, and irrigation schedules.
- Streamlined inventory management to ensure accurate records and efficient use of resources.
- In charge of all things growing in the greenhouse.
Education
Master of Arts - Adventure Trauma Psychology
University of Maine
Orono, ME05.2027
Skills
- Sales Development, Payment Processing
- Promotional Support, Customer Needs Assessment
- Complex Problem-Solving, Rock Climbing, Responsible
- Outgoing Personality
- Fly Fishing
- Very Good at Keeping Dirt under my Nails, Tree-Hugging
Certification
- AMGA Certified Single Pitch Rock Climbing Instructor
- WFA
Timeline
Sales Associate
Maine Sport Outfitters
09.2021 - 05.2023
Rock Climbing Guide
Equinox Guiding Service
04.2020 - 05.2023
Greenhouse Manager
Hedgerow
03.2018 - 05.2023
Master of Arts - Adventure Trauma Psychology
University of Maine
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