Ben Gallagher
East Canton
Summary
Dynamic professional with experience in educational environments, skilled in developing engaging learning materials and facilitating effective training. Proven ability to foster collaboration among diverse groups, ensuring a positive atmosphere for both staff and students.
Overview
2
2
years of professional experience
Work History
Assistant Residential Manager
University of Mount Union
Alliance, OH
08.2025 - Current
- Supervised daily operations of residential facilities, ensuring compliance with university policies and standards.
- Assisted in conflict resolution among residents, promoting a peaceful living environment through effective communication.
- Presented new training materials for new staff, and teaching them how to operate within residential spaces.
- Collaborating between Resident Assistant's and Residential Directors in order for both parties to perform their jobs well. Through teaching, relaying information, or being available to handle situations.
- An avid member within the interviewing process over two years in hiring new Resident Assistant's as well as other student leadership positions.
Writing Center Consultant
University of Mount Union
Alliance, OH
08.2024 - Current
- Facilitated one-on-one consultations to develop students' writing skills and academic performance.
- Developed tailored writing resources to address diverse student needs and improve engagement.
- Reviewed and provided constructive feedback on student papers, ensuring clarity and coherence.
- Taught students formatting styles and how to develop proper citations.
- Tutored students on public speaking, presenting, and creating presentations.
Preview Guide Coordinator
University of Mount Union
Alliance, OH
03.2024 - 12.2025
- Guided prospective students through campus tours, highlighting academic programs and student life.
- Interviewing and selecting new guides to develop a team of qualified individuals.
- Provided mentorship to new guides, fostering a collaborative environment and ensuring consistency in messaging.
- Taught new guides rules, habits, and skills that would provide them a positive experience and quality understanding of their tasks.
- Conversed and coordinated with a wide variety of individuals effectively from the president of the university to guides, prospective students, parents, and faculty.
Resident Assistant
University of Mount Union
Alliance, OH
08.2024 - 05.2025
- Facilitated community engagement through organizing events and activities for resident hall students.
- Provided conflict resolution support, ensuring a positive living environment for residents.
- Assisted in onboarding new residents, fostering a welcoming atmosphere and providing essential information.
- Monitored residence hall compliance with university policies and addressed violations as necessary.
- Collaborated with other resident assistants to handle situtiatons calmly and concisely.
- Developed a nurturing and understanding environment within my assigned hallway.
Education
Bachelor of Arts - English
University of Mount Union
Alliance, OH05-2027
Skills
- Strong Writer
- Exceptional Communicator
- Policy enforcement
- Complaint handling
- Online tutoring
- Emergency response
- Effective feedback
- Teaching techniques
- Content development
- Revision strategies
- Proofreading
- Cultural sensitivity
Accomplishments
- Collaborated with team of 33 in the preview process of servicing over 2000 individuals over a summer and an entire weekend.
- Received a promotion within 8 months of hire date as a result of outstanding performance.
Timeline
Assistant Residential Manager
University of Mount Union
08.2025 - Current
Writing Center Consultant
University of Mount Union
08.2024 - Current
Resident Assistant
University of Mount Union
08.2024 - 05.2025
Preview Guide Coordinator
University of Mount Union
03.2024 - 12.2025
Bachelor of Arts - English
University of Mount Union