Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Ben  Gborkorquellie

Ben Gborkorquellie

Minneapolis,MN

Summary

Adept Mental Health Specialist with a proven track record at Dungarvin, enhancing patient outcomes through innovative stress management strategies and compassionate support. Skilled in anxiety reduction and case documentation, I have significantly improved therapy session efficacy. My expertise in fostering patient recovery and training staff underscores my commitment to excellence in mental health care.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Mental Health Specialist

Dungarvin
03.2016 - Current
  • Ensured safety of patients through close observation during high-risk situations such as suicidal ideation or self-harm behaviors.
  • Monitored patients and assessed suicide risks.
  • Provided compassionate support during times of crisis or acute distress while maintaining professional boundaries and ethical standards.
  • Trained new staff members on facility policies, procedures, best practices in mental health care delivery, ensuring consistent service standards across the team.
  • Communicated with clients to develop social and psychiatric observations.
  • Documented client progress in confidential files.
  • Collaborated with multidisciplinary teams to provide comprehensive mental health services and support for patients.
  • Facilitated group therapy sessions for improved social skills development and emotional regulation in patients.
  • Developed rapport with diverse patient populations, fostering trust and open communication during therapy sessions.
  • Supported ongoing recovery efforts by connecting patients with community resources and support networks upon discharge.
  • Promoted client self-advocacy by assisting them in understanding their rights within the mental health system.
  • Maintained detailed records of clinical interventions, progress notes, treatment plans, and other documentation required for regulatory compliance.
  • Provided clients with recommendations to community resources.
  • Improved patient outcomes by developing and implementing individualized mental health treatment plans.

Resident Care Manager

Sunrise Senior Living
08.2017 - 08.2020
  • Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
  • Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
  • Worked with providers to define quality metrics and outcome reporting process.
  • Arranged transportation and documented details of discharge transition plans.

Patient Care Technician

Biolife Plasma Services
05.2019 - 07.2020
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.

Education

W.R Tolbert High School
Liberia West Africa

Certificate - Certified Nursing Assistant

Hennepin Technical College
Minneapolis, MN

Skills

  • Anxiety Reduction Techniques
  • Self-Esteem Building
  • Post-Traumatic Stress Disorder Treatment
  • Stress Management Strategies
  • Case Documentation

Certification

National phlebotomy certificate

Languages

English
Native or Bilingual

Timeline

Patient Care Technician

Biolife Plasma Services
05.2019 - 07.2020

Resident Care Manager

Sunrise Senior Living
08.2017 - 08.2020

Mental Health Specialist

Dungarvin
03.2016 - Current

W.R Tolbert High School

Certificate - Certified Nursing Assistant

Hennepin Technical College
Ben Gborkorquellie