Ben Goad
Blue Ridge, VA,Virginia
Summary
Seasoned Parts Manager skilled at improving procedures to maximize productivity and efficiency while streamlining processes and reducing costs. Terrific motivator and planner with in-depth understanding of parts, vendors and customer needs.
Overview
6
6
years of professional experience
Work History
Parts Manager
Truck Enterprises
11.2020 - Current
- Provided timely, insightful and accurate reports to upper management.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Supervised and trained staff on product knowledge and customer service.
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
Outside Sales Representative
Truck Enterprises
03.2020 - 11.2020
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Established new accounts through cold calling and personal
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
Inside Sales Representative
Truck Enterprises
07.2017 - 03.2020
- Answered customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Set up new accounts, established customer credit and set up payment methods.
Education
Associate of Arts -
Virginia Western Community College
Roanoke, VAHigh School Diploma -
Liberty High School
Bedford, VA05.2014
Skills
- Staff Training
- Customer Relations
- Operations Management
- Problem Solving
- Product Knowledge
Timeline
Parts Manager
Truck Enterprises
11.2020 - Current
Outside Sales Representative
Truck Enterprises
03.2020 - 11.2020
Inside Sales Representative
Truck Enterprises
07.2017 - 03.2020
Associate of Arts -
Virginia Western Community College
High School Diploma -
Liberty High School
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