Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ben Goad

Blue Ridge, VA,Virginia

Summary

Seasoned Parts Manager skilled at improving procedures to maximize productivity and efficiency while streamlining processes and reducing costs. Terrific motivator and planner with in-depth understanding of parts, vendors and customer needs.

Overview

6
6
years of professional experience

Work History

Parts Manager

Truck Enterprises
11.2020 - Current
  • Provided timely, insightful and accurate reports to upper management.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Supervised and trained staff on product knowledge and customer service.
  • Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.

Outside Sales Representative

Truck Enterprises
03.2020 - 11.2020
  • Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
  • Established new accounts through cold calling and personal
  • Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
  • Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.

Inside Sales Representative

Truck Enterprises
07.2017 - 03.2020
  • Answered customers' questions regarding products, prices, and availability.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Managed friendly and professional customer interactions.
  • Set up new accounts, established customer credit and set up payment methods.

Education

Associate of Arts -

Virginia Western Community College
Roanoke, VA

High School Diploma -

Liberty High School
Bedford, VA
05.2014

Skills

  • Staff Training
  • Customer Relations
  • Operations Management
  • Problem Solving
  • Product Knowledge

Timeline

Parts Manager

Truck Enterprises
11.2020 - Current

Outside Sales Representative

Truck Enterprises
03.2020 - 11.2020

Inside Sales Representative

Truck Enterprises
07.2017 - 03.2020

Associate of Arts -

Virginia Western Community College

High School Diploma -

Liberty High School
Ben Goad