Ben Knight
Minot,ND
Summary
Hardworking Production Team Lead skilled in organizing and prioritizing tasks, arranging schedules and monitoring output. First-rate communication, problem-solving and conflict management skills. Prepared to bring 27 years of experience to a challenging new position.
Overview
22
22
years of professional experience
Work History
Sales Representative
Northern Bottling
Minot, ND
10.2025 - Current
- Developed and maintained strong client relationships to drive sales growth.
- Conducted market research to identify new business opportunities and customer needs.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with cross-functional teams to enhance product offerings based on client feedback.
Federal Express Driver
Federal Express
Minot, ND
05.2025 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
Water Plant Operator 1
City of Minot
Minot, ND
11.2024 - 04.2025
- While at the Water Treatment Plant I ran the Scada System controlling treatment along with monitoring tower and reservoir water levels.
- I monitored chemical levels and kept charts on each one including metrics on the analyzers.
- I helped maintain and monitor the wells, well sites, and booster pump stations.
- I completed daily titrations to help monitor our chemical feed levels to make sure we stayed within our goals and ranges.
- While not monitoring the system, I would help remove and repair pumps and other devices.
Asset Protection Investigator/Media Creator
Walmart
Bottineau, ND
12.2021 - 11.2024
- Create video and audio content for social media and store use to generate sales and customer growth.
- Monitor physical security protection standards and building access control.
- Patrol store and staffed designated posts for visible security presence to customers and associates.
- Identify, report and resolve safety issues, inventory shortages, cash handling concerns and theft.
- View store CCTV, alarm and exception reporting systems to monitor activity and detect theft.
- Represent company in court proceedings to offer testimony and support.
- Uphold strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
- Introduce and implement viable loss control strategies by maintaining strong partnerships and trust with customers.
- Carry out day-day-day duties accurately and efficiently.
- Perform security walks around store to monitor employee and customer activities.
- Interview employees and suspects and drafted reports to assist law enforcement.
- Analyze POS data to support employee compliance with procedures and investigate suspicious activity.
- Streamline shrink management program and trained Loss Prevention Officers.
- Monitor surveillance cameras and alarm systems to detect suspicious activity.
- Investigate and apprehend shoplifters and other potential criminals in store to increase protection and apply safety measures.
- Develop and implement procedures to reduce risk of shoplifting and other loss prevention related issues.
- Educate store personnel and customers to apply best practices and comply with loss prevention policies and procedures.
Lead Sales Representative
Capital Exteriors
Bismarck, ND
02.2021 - 12.2021
- Originally hired as their Head of Multimedia but I transitioned to their Lead Sales Representative because they needed one.
- Set up inspections with homeowners.
- Inspected their exterior damage.
- Worked with their insurances and our crews to repair their homes.
- Used complex applications to build estimates and building layouts.
Water Plant Operator/Public Works/Maintenance Technician Supervisor
City Of Westhope
04.2011 - 12.2020
- Public works including grounds keeping, street repair, vegetation control, snow removal, vehicle maintenance, and waterline maintenance etc.
- Water plant co-operator in charge of water usage records and water test results.
- Keeping maintenance records along with test results of our water and wastewater.
- Reading water meters and gathering data for billing our customers.
- Troubleshooting and implementing money saving strategies as needed.
- Computer and technology based maintenance and solutions.
Data Services Manager
Avenue Right
05.2009 - 04.2011
- Data Services Manager in charge of managing my team's time and output while producing excel spreadsheets to demonstrate their productivity.
- Part of our client services department, which answered all questions and concerns dealing with our media buying tool.
- Gathering media outlet data and developing relationships with media buying managers.
- Working at Avenue Right gave me the opportunity to manage my own team along with developing important relationships with other managers at hundreds of media outlets.
Human Services Technician
Divine House/The Lighthouse
07.2005 - 05.2009
- Responsible for the care of several mentally handicapped adults.
- Job consisted of medication distribution, general personal hygiene, and helping our clients develop the skills necessary to function in society.
- Keeping records of client's daily activities and all paperwork associated with psychological and health care appointments.
- To perform my job I had to be able to manage my own time and that of my clients as well.
- I utilized my organizational skills on a daily basis in order to complete all of my paperwork along with scheduling extracurricular activities and client job schedules.
- Dealing with disabled individuals has given me the patience and the ability to complete my tasks in a caring and time efficient manner.
Electronics Associate
Wal-mart
04.2004 - 10.2008
- My responsibilities consisted of the setup and sales of electronic devices such as high definition televisions, gaming systems, cellular phones, etc.
- I also provided customer service in and outside the store on a daily basis.
- I was in charge of calling other Wal-Mart stores to check their stock and availability of items to better assist our customers.
- While selling cellular phones I needed to be in constant contact with all of our Sprint representatives and operators to troubleshoot any problems arising with phones and/or service of the customer.
- Being able to provide these services meant being able to consistently exercise patience and a willingness to put a customer's needs first.
CNC Mill Operator/Wiring/Shipping And Receiving Manager
Ben Knight, Sunrise Machine & Tool
11.2006 - 10.2007
- I worked with CNC mills, lathes, and other machines to form and build several types of metallic devices used in products from wheel chairs to items used by our armed forces.
- I was also in charge of putting together the wiring used in some of this merchandise.
- After compiling the components for each order I would then package and ship them to various places around the United States.
- While working for Sunrise I constantly had to meet deadlines with time, quantity, and quality.
- Being able to effectively meet these goals I had to exercise strict organizational skills and time management in order to complete my orders on time.
Education
Some College (No Degree) - Education
University of Phoenix
OnlineSome College (No Degree) - Web Graphic Design
Minnesota State And Technical College
Detroit Lakes, MNAcademic Core 40 - Academic Core 40
Owen Valley High School
Spencer, IN06.2000
Skills
- Team Building
- Management
- Customer Service
- Shipping and Receiving
- Organization
- Advertising
- Script Writing
- Voice Acting
- Sales
- Photography
- Videography
- Class B CDL License
Timeline
Sales Representative
Northern Bottling
10.2025 - Current
Federal Express Driver
Federal Express
05.2025 - Current
Water Plant Operator 1
City of Minot
11.2024 - 04.2025
Asset Protection Investigator/Media Creator
Walmart
12.2021 - 11.2024
Lead Sales Representative
Capital Exteriors
02.2021 - 12.2021
Water Plant Operator/Public Works/Maintenance Technician Supervisor
City Of Westhope
04.2011 - 12.2020
Data Services Manager
Avenue Right
05.2009 - 04.2011
CNC Mill Operator/Wiring/Shipping And Receiving Manager
Ben Knight, Sunrise Machine & Tool
11.2006 - 10.2007
Human Services Technician
Divine House/The Lighthouse
07.2005 - 05.2009
Electronics Associate
Wal-mart
04.2004 - 10.2008
Some College (No Degree) - Education
University of Phoenix
Some College (No Degree) - Web Graphic Design
Minnesota State And Technical College
Academic Core 40 - Academic Core 40
Owen Valley High School