Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Ben Lauer

Ben Lauer

Roseville,CA

Summary

Highly Skilled Loan Officer & Insurance Agent with proven track record of providing financial services to clients while managing complex loan transactions and Insurance Policies. Possesses deep understanding of credit analysis, loan origination and closing.

Currently seeking full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Senior Mortgage Loan Officer

Straight Deal Mortgage
03.2024 - Current
  • Collaborated with underwriters, processors, and closers to ensure a seamless loan process for clients.
  • Consistently met or exceeded sales targets by establishing a strong professional network within the local community.
  • Increased loan production by developing and maintaining strong relationships with realtors, builders, and other referral sources.
  • Provided exceptional customer service throughout the loan process by addressing questions and concerns promptly.
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.

Insurance Broker

Pia Insurance
12.2021 - Current
  • Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
  • Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
  • Maintained thorough knowledge of insurance regulations, staying up-to-date on changes that could impact clients or business operations.
  • Developed strong relationships with insurance carriers, allowing for more efficient claim resolution processes.
  • Generated referral business from satisfied customers who shared positive experiences with friends and colleagues.
  • Assisted clients with claims processing, ensuring a smooth experience during difficult times.

Senior Mortgage Loan Officer

West Coast Mortgage Group & Realty
12.2018 - 07.2022
  • Contributed to departmental growth by identifying opportunities for improvement and recommending solutions based on industry best practices.
  • Collaborated with underwriters, processors, and closers to ensure a seamless loan process for clients.
  • Assisted clients throughout the entire mortgage process, from initial application to closing, ensuring a positive customer experience.
  • Consistently met or exceeded sales targets by establishing a strong professional network within the local community.

Insurance Broker

Park Family Insurance
04.2019 - 12.2021
  • Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
  • Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
  • Generated referral business from satisfied customers who shared positive experiences with friends and colleagues.

Insurance Agent

Nationwide Insurance Company
02.2010 - 04.2019
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.

Sales Manager

Anchor Financial Mortgage
02.2002 - 02.2010
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.

Education

High School Diploma -

Service High School
Anchorage

Skills

Loan origination expertise

Communication and Interpersonal Abilities

Credit Analysis Proficiency

Real Estate Market Awareness

Underwriting knowledge

Risk Assessment Competence

Income Verification Techniques

Title Examination Acumen

Debt-to-Income Ratio Calculation

Employment History Analysis

Refinancing Strategies

Certification

  • Property & Casualty Insurance Licensed
  • NMLS Mortgage Licensed
  • CA Real Estate Licensed
  • Life & Health Insurance Licensed

Timeline

Senior Mortgage Loan Officer

Straight Deal Mortgage
03.2024 - Current

Insurance Broker

Pia Insurance
12.2021 - Current

Insurance Broker

Park Family Insurance
04.2019 - 12.2021

Senior Mortgage Loan Officer

West Coast Mortgage Group & Realty
12.2018 - 07.2022

Insurance Agent

Nationwide Insurance Company
02.2010 - 04.2019

Sales Manager

Anchor Financial Mortgage
02.2002 - 02.2010

High School Diploma -

Service High School

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Ben Lauer