Ben McCollum
Vernon Rockville,CT
Summary
Proven track record at Twin Hills Country Club, excelling in customer engagement and time management. Demonstrated leadership by volunteering for extra shifts, enhancing team cooperation, and training new hires. Skilled in using technology to streamline tasks, ensuring attention to detail. Known for being honest, dependable, and creatively solving customer needs, significantly improving customer satisfaction.
Overview
7
7
years of professional experience
Work History
Clubhouse Associate
Twin Hills Country Club
03.2018 - Current
- Engaged in friendly conversation with customer to better uncover individual needs.
- Cooked and served customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Always flexible with scheduling
Education
Bachelor of Science - Business Administration
Eastern Connecticut State University
Willimantic, CT12-2025
Skills
- Customer Service
- Time Management
- Attention to Detail
- Proficient in Microsoft Excel (pivot tables, v-lookup, etc)
- Leadership Qualities
- Flexible Schedule
- Team Cooperation
- Honest and Dependable
- Creative Thinking
- Will Outwork Anyone
Hobbies
Dabble in almost everything. Very sport centric, loves to golf (current 10 handicap) and play/watch football. Grew up in a very outdoorsman household which explains my love to fish, hike, and ski. Proud son of an engineer who helps teach me things that school doesn't teach.
Additional Information
200+ Community Service Hours
Taught Health Classes at E.O. Smith High School
Taught Physical Education Lessons at Porter Elementary
Played Varsity Lacrosse at Rockville High School
Red Cross CPR Certified
Elected 11th Man Award (Rockville Men's Lacrosse)
Timeline
Clubhouse Associate
Twin Hills Country Club
03.2018 - Current
Bachelor of Science - Business Administration
Eastern Connecticut State University
Similar Profiles
Alyssia BurlingameAlyssia Burlingame
Bartender/Server/Food&Beverage Trainer at Twin Hills Country ClubBartender/Server/Food&Beverage Trainer at Twin Hills Country Club
Jack SmithJack Smith
Assistant Superintendent at The Jayhawk ClubAssistant Superintendent at The Jayhawk Club
Jaxon HollandJaxon Holland
Pool Lifeguard at Twin Hills Golf & Country ClubPool Lifeguard at Twin Hills Golf & Country Club