Ben Morgan
Monroe,WA
Summary
Innovative IT professional with expertise in digital operations, and automation. Proven track record in optimizing cloud-based systems and streamlining management frameworks. Adept at leveraging AI and machine learning tools to enhance operational efficiency and security, delivering practical, high impact solutions for complex technical challenges.
Overview
7
7
years of professional experience
Work History
Digital Identity Specialist
Sky Agency
01.2022 - 11.2024
- Designed and implemented automated certification campaigns using reducing manual access reviews by 85%.
- Engineered custom authentication flows for legacy systems, integrating Okta for seamless SSO applications.
- Developed dynamic role templates with automation workflows on n8n, slashing provisioning time from 1 week to 4 hours.
- Built centralized dashboards on AWS for real-time access and system monitoring, enhancing visibility across platforms.
- Mentored team members in identity management and AI automation best practices, fostering a culture of innovation and efficiency.
IT Security Analyst
Tom Hogan Appliances
09.2017 - 01.2022
- Simplified the process of rolling out security updates to end-users by creating an easy-to-follow update schedule and corresponding documentation.
- Managed firewall configurations to maintain optimal levels of network protection while allowing for necessary business operations.
- Conducted thorough risk assessments for proposed projects or changes in technology infrastructure, highlighting potential vulnerabilities before implementation could begin.
- Established a robust patch management process that ensured timely updates to software and hardware components across the organization while monitoring critical systems on Nagios.
Education
Associate of Science - Cybersecurity
Richland College
Dallas, TX06-2024
High School Diploma -
Richardson High School
Richardson, TX06-2019
Skills
- Data analysis
- Project management
- Analytical Problem Solving
- Technical proficiency
Timeline
Digital Identity Specialist
Sky Agency
01.2022 - 11.2024
IT Security Analyst
Tom Hogan Appliances
09.2017 - 01.2022
Associate of Science - Cybersecurity
Richland College
High School Diploma -
Richardson High School
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