Ben Neustrom

Hurricane Ida-DR-4611-LA

• Provide technical assistance to FEMA COR and JFO
• Oversight and inspection of Transportable Temporary Housing units (TTHU) and Mobile Home Units (MHU) by contractors including:

- Acceptance/Transportation of TTHU/MHU

- Private, Commercial and Group Site inspections which determined

design, construction and feasibility.

• Conduct review of all aspects of mission to identify any friction points or inefficiencies throughout process
• Averaged 15 work orders per day consisting of but not limited to Maintenance and Quality Assurance inspections, TPS inspections, Repositioned Units, UFAS Ramp Inspections, RFO's and Deactivations

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Wild Fires DR-4652-NM

• Help facilitate communication between state, local, tribal and territorial governments regarding the mitigation, management, and control of the project
• Research points of contact for historic preservation, floodplain management or environmental laws
• Evaluate the identified damage and formulate projects by logically grouping damaged sites and/or facilities
• Scout residential, commercial and group sites for potential involvement and eligibility.
• Addressed estimates, project requirements and risk management to facilitate execution of commissioning plans.

Typhoon Yutu DR-4404-CNMI

• Conduct assessments, develop detailed individual scopes of work and cost estimates for properties identified in Saipan and Tinian.
• Provided construction monitoring of the contractors as they repair/rebuild up to 600 homes in Saipan
• Perform field inspections of damaged facilities to gain an understanding of the probable scope of work, including means and methods of construction
• Focus on developing Statements of Works (SOWs) and timelines for completion, improvements to existing infrastructure to include water, septic/sewer, and electrical services, and installation

Hurricane Laura DR-4559-LA

• Facilitated ORM(Office of Risk Management) State Buildings(Housing Developments/Projects, Universities, Hospitals) & State Lands(Parks & Recreation)
• Conduct both parametric and detailed cost analysis on a variety of public and municipal infrastructure.
• Produce efficient, traceable, verifiable, and defendable cost estimates meeting the quality review requirements of FEMA.
• Creates a detailed Damage Description and Dimensions including SIR's, sketch's, field notes, and photo markups to supplement written reports
• Generated estimates with RSMeans and submitted reports used by federal grant applications (FEMA Project Worksheets and CEF) for all Categories of Work.

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Hurricane Maria DR-4339

• Involved in the Permanent, Direct & Multi Lease Programs
• Inspected single and multi family rental homes to ensure habitable for the displaced and homeless
• Utilize Xactimate software to assess property damage and generate accurate estimates of restoration and repair costs
• Provide estimates for contractors according to FEMA guidelines.
• Familiar with local labor, material and building practices

• Schedule appointments with disaster victims
• Inspect both residential and commercial dwellings and properties for damages.
• Describe, photograph, and record all found disaster damages using state-of-the-art FEMA-provided computers.
• :Engage favorably with disaster victims, actively listening to their concerns and answering questions.
  
  

• Respond to by contacting the homeowner within 24hrs of initial call and provide emergency assistance if needed
• Ensure the homeowner understands the aspects and details of the claim process, damage loss or program at hand
• Familiar with the Standards and Regulations of NFIP & Major Insurance Companies
• Ability to thoroughly perform damage assessments in the field and provide detailed written estimates used by the multiple agencies involved
• Stay up to date and assist the project management teams during the construction period of the loss.

• Wrote & established Shell approved Safety Plan for contractors before operations began
• Coordinating safety standards & implementation in the construction of LNG(Liquefied Natural Gas) stations
• Train employees, workers, subcontractors and vendors on the requirements of JSA and the Permit to Work System
• Promote & discuss Shell Safety culture, Goal Zero, Life Saving Rules before, during and after operations
• Adhere and enforce county, state, and federal regulations as well as OSHA, EPA, and DOT standards.

• Managed catastrophe insurance claims throughout the Midwest and Gulf Coast area
• Provided completely mobile and on site catastrophe services within 48hrs
• Proficient in all damage assessment software(Xactimate)
• Serviced all major insurance companies.

• Worked in Completions and Drilling for Shell Oil in North Louisiana and West Texas as a HSE Technician
• Ensure all contractors working on site are in compliance and provide site specific Orientation to all who arrive at location
• Tracked man-hours and utilize for corporate reporting
• Identified and implemented improvements of location and any hazardous trends that may arise from audits and /or program reviews
• Monitor all operations to ensure all personnel and procedures have approved permissions and paperwork.

• Explore and explain features and benefits of Residential and Commercial Properties
• Provide close, personal client attention throughout every aspect of the transaction to ensure best services
• Prepare, examine and record legal documents of each transaction.

Hurricane Katrina DR-1603-LA

• Hired directly from Shaw by Providence to continue inspecting damaged properties and monitor the progress of the Road Home Program through audits and reinspections
• Investigated complaints, incidents and accidents at work sites.
• Completed inspections of current construction, refurbishment and repair projects.
• Performed reinspections and due diligence on the progress of the construction and contractors involved.

Hurricane Katrina DR-1603-LA

• Damage Assessment & Inspector for the Road Home Program after Hurricane Katrina
• Managed, trained and assisted new inspectors in all aspects on the Road Home Program
• Coordinated efforts between federal, state and local agencies to ensure maximum communication and conflict resolution.

• Inspect structures to ensure they are up to code and comply with ordinances
• Point out violations
• Inspect structural quality and safety of building, taking into account steel and reinforced concrete structures
• Inspect roofs and siding, garages, plumbing, and AC systems
• Examine plans to ensure structure complies with building codes
• Inspect roofs and siding, garages, plumbing, and AC systems
• Generate a state approved report which included photo's/narratives/specific damages, repairs and an estimate which was usually used as a negotiation tool between buyers and seller.