Industrious Property Manager offering proven expertise in maintaining cost-effective, financially sound property operations. Diligent about keeping occupancy high by collaborating with tenants and owners to resolve conflicts. Successful at multitasking every day to handle everything from facility repairs and capital improvements to property tours and administrative leadership.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Property Manager
RealManage Property Management
Miramar, FL
06.2021 - Current
Managed 17 buildings with 336 units.
Worked directly with BOD (Board of Directors) to lead property improvements.
Decreased operating costs $40k by implementing cost control procedures.
Promoted positive company and owner relationships through proactive attention to concerns.
Took on major community improvement projects that improved the overall appearance.
Solved major parking, bulk trash, and bicycle safety issues for the community.
Brought transparency to the owners to help resolve issues previously unknown to them.
Handled terminations, performance evaluations, and staff coaching to maintain top property operations.
Negotiated vendor contracts and presented less costly but more experienced options to the board for approval.
Responded to escalated resident concerns and issues and monitored resolution.
Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
Assisted with annual budget creation and managed portfolio according to approved budgeted parameters, moving a negative budget to positive.
Property Manager (Portfolio)
Marquis Association Management, An Associa
Miami Beach, FL
04.2020 - 05.2021
Managed 2 buildings located in 2 different parts of the city.
Worked closely with HOA (Home Owners Association).
Implemented moral boosting processes for staff to keep retention high.
Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
Directed property management program by determining requirements, applying use standards, planning for material equipment replacement, and implementing quality control oversight.
Reviewed financial forecasts, budget, and operational goals.
Created reports, recorded contracts, and kept employee records in corporate database and accounting software.
Identified and addressed potential safety issues and liability concerns.
Verified income, assets and expenses and completed file tracking sheet for each applicant.
Property Management Assistant
Trafalgar Tower
Hollywood, FL
01.2015 - 04.2020
Introduced prospective tenants to types of units available and performed tours of premises.
Verified income, assets and expenses and completed file tracking sheet for each applicant.
Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
Developed, reviewed and submitted property operating and capital budgets.
Decreased operating costs by implementing cost control procedures.
Hotel Manager
G & A Miami
Miami, FL
06.2010 - 01.2015
Provided exceptional service and assistance to guests upon check-in.
Hired and trained new employees, demonstrating best methods for serving clients and guests.
Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
Increased customer service ratings through personable service.
Participated in financial activities such as setting room rates, establishing budgets and allocating funds to departments.
Offered appropriate reservation options based on expected attendees when coordinating events.
Real Estate Agent
Broker's LLC
Miami, FL
03.2020 - Current
Real Estate Agent
Koslovsky Realty
North Miami Beach, FL
05.2005 - 03.2020
Education
Bachelor of Arts - Business Administration And Management