Ben Opry
Bradenton,FL
Summary
Resourceful Customer Sales Representative with 10 years of experience. Dedicated to cost effective financial planning and personal customer relationships. Outstanding knowledge of customer service and modern negotiation tactics.
Overview
2
2
years of professional experience
Work History
Sales Lead
REI
10.2023 - Current
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Built strong client relationships and provided high value-adding services, resulting in increased company market share.
- Identified and analyzed key competitors and related products.
- Increased sales and customer satisfaction through personalized servicing.
Loss Prevention Supervisor
Beall's Florida Corporate Facility's
11.2022 - 11.2023
- Monitored paperwork procedures to prevent error-related losses.
- Trained staff on loss prevention tactics and company procedures.
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary.
- Supported audits, shortage control initiatives, apprehensions, and disposition by preparing and reviewing associated paperwork.
Underwriting Technician
FCCI Insurance
04.2022 - 11.2022
- Utilized knowledge of insurance principles, policies and procedures to make decisions on risk assessment.
- Evaluated applications to determine insurance coverage and appropriate risk classifications.
- Developed and implemented underwriting policies and procedures, establishing useful and accurate processing of applications.
- Negotiated terms and conditions of coverage with clients to acquire maximum profitability.
Education
Some College (No Degree) - Marketing
Brookhaven Community College
Farmers Branch, TXSkills
- Store Operations
- Critical Thinking
- Customer Retention Abilities
- Product and Service Knowledge
- Upselling Techniques
- Store Auditing
Accomplishments
- Supervised team of 6 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Led the planning, design, and implantation of loss prevention training for new hires.
- Implemented a system that automatically monitored large shrink areas in stores and identified areas most susceptible to theft.
- Wicklander-Zulawski Certified
Timeline
Sales Lead
REI
10.2023 - Current
Loss Prevention Supervisor
Beall's Florida Corporate Facility's
11.2022 - 11.2023
Underwriting Technician
FCCI Insurance
04.2022 - 11.2022
Some College (No Degree) - Marketing
Brookhaven Community College
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