Summary
Overview
Work History
Education
Skills
Timeline
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Ben Russell

Houston,TX

Summary

Highly motivated young professional with a history and love of providing memorable dining experiences. Highly detailed oriented and passionate, with experience in both fine dining and high volume restaurants.

Overview

4
4
years of professional experience

Work History

Server, Shift Leader, Bar Tender, and Trainer

Hillstone
01.2023 - Current
  • Cultivated warm relationships with regular customers.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Served food and beverages promptly with focused attention to customer needs.
  • Mentored new hires, resulting in stronger staff development and increased productivity.

Server

Mazza Modern Kitchen
04.2022 - 01.2023
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Bussed and reset tables to keep dining room and work areas clean.

Host and Server

Swift's Attic
06.2019 - 12.2021
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.

Education

Bachelor of Arts - Acting

The University of Texas
Austin, TX
12.2022

Skills

  • Guest Satisfaction
  • Personnel Training
  • Customer Needs Assessments
  • Menu Knowledge
  • Dining Room Management
  • Dietary Restrictions
  • Guest Relations

Timeline

Server, Shift Leader, Bar Tender, and Trainer

Hillstone
01.2023 - Current

Server

Mazza Modern Kitchen
04.2022 - 01.2023

Host and Server

Swift's Attic
06.2019 - 12.2021

Bachelor of Arts - Acting

The University of Texas

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Ben Russell