Ben Squashic
Ypsilanti
Summary
Business Administration student with a strong operational and leadership foundation developed through progressive responsibility in retail, logistics, and high-volume service environments. Experienced in team coordination, employee training, data tracking, and process execution, with a record of performance-based promotion. Brings analytical discipline, technical proficiency, and execution focus aligned with business, operations, and management-track roles.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Kitchen Operations Associate
Anna’s House
Ann Arbor, MI
2025 - Current
Executed food preparation and order assembly in a high-volume environment serving 100+ customers per shift while coordinating with 8–12 staff members.
Omnichannel Sales Fulfillment Associate
Walmart
Canton, MI
2024 - 2025
Managed 50–100+ online orders per shift with high accuracy and on-time pickup. Trained and onboarded 5+ associates on fulfillment systems and workflow efficiency.
Route Operations & Delivery Specialist
Home City Ice Company
Romulus, MI
2024 - 2025
Coordinated and completed 20–30 retail and commercial deliveries per day, ensuring on-time service while maintaining accurate delivery documentation and inventory records.
Omnichannel Sales Fulfillment Lead & Trainer
Kohl's
Canton, MI
2021 - 2024
Promoted into leadership role based on performance. Led 5–10 associates per shift and trained 15+ new hires in fulfillment and service standards.
Landscape Services Technician
Green Horizon Landscaping
Ypsilanti, MI
2019 - 2021
Delivered residential landscaping services for 10–15 clients weekly, ensuring quality execution and client satisfaction.
Education
BBA -
Eastern Michigan University
Ypsilanti, MI01-2027
Skills
- Customer service
- Verbal and written communication
- Deadline management
- Interpersonal and written communication
- Team support
- Project management
- Procedure development
- Relationship building
Certification
Microsoft Excel: data entry, basic formulas, tables, sorting/filtering, productivity tracking
Microsoft Office: Word, PowerPoint, Outlook
Operational Systems: inventory management, order fulfillment platforms, POS systems
Data & Reporting: accuracy tracking, workflow monitoring, performance documentation
Timeline
Kitchen Operations Associate
Anna’s House
2025 - Current
Omnichannel Sales Fulfillment Associate
Walmart
2024 - 2025
Route Operations & Delivery Specialist
Home City Ice Company
2024 - 2025
Omnichannel Sales Fulfillment Lead & Trainer
Kohl's
2021 - 2024
Landscape Services Technician
Green Horizon Landscaping
2019 - 2021
BBA -
Eastern Michigan University
License
Michigan Chauffeur’s License — authorized for commercial driving and delivery operations